Troubleshooting—Continued
| Buttons on the | Power supply voltage fluctuations and | Turn off the |
| it on again. If that doesn’t resolve the issue, discon- | ||
| remote controller don’t | other anomalies, such as static electricity, | |
| nect the power cord from the wall outlet, wait five | ||
| work? | can interfere with normal operation. | |
| seconds, reconnect it, then try again. | ||
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| The 96 kHz PCM Out setting is set to | Change the 96 kHz PCM Out setting to “96 kHz > |
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| “96 kHz.” | 48 kHz,” or use analog connections (page 43). |
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| The Digital Out setting is set to “Off.” | Change the Digital Out setting to “On” (page 43). |
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| The wrong input source is selected on | On your TV, |
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| your TV, | input to which the |
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| The audio cable is not connected properly. | Check the audio cable and correct as necessary |
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| (page 19). | |
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| The TV, |
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| No sound? | nected to the | Turn on the TV, |
| either not on or its volume is turned | its volume as appropriate. | |
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| down. |
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| A | Check the Digital Audio Out settings and correct |
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| incorrectly. | as necessary (page 43). |
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| Playback is paused. | Resume playback (page 26). |
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| DTS audio is only output by the digital outputs. To |
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| The | play DTS material you need to connect one of the |
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| audio format and you are using the analog | |
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| outputs. | |
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| The TV Screen setting is wrong. | Set the TV Screen setting to match the aspect ratio |
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| of your TV (page 44). | |
Player | The picture appears |
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Your TV is connected with an | TV, in some cases the picture may appear | ||
| stretched or the wrong |
| If you’ve used an |
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DVD | shape? | cable. | stretched. In this case, try changing the |
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| Out setting to “S1” (page 45). | |
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| Audio CD playback skips or |
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| jumps or is noisy? |
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| An audio CD is loaded but |
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| the |
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| DISC”? |
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| The first track doesn’t play? |
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| Locating a specific point |
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| takes longer than usual? |
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| The loaded audio CD uses copy control. | conform to the audio CD standard and, therefore, | |
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| Playback starts in the mid- | ||
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| may not work properly with the | |
| dle of a track? |
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| Some sections of a track are |
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| skipped? |
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| Playback stops in the mid- |
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| dle of a track? |
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| The |
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| wrong messages? |
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| MP3 files without a “.mp3” or “.MP3” file- | Use the correct filename extension (page 9). |
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| name extension are not recognized. | |
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| The MP3 disc contains over 499 folders | The |
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| and 999 files. Folders in excess of this aren’t recog- | |
| Some MP3 files don’t play? | and 999 files. | |
| nized and cannot be played (page 9). | ||
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| The |
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| The MP3 disc is a multisession disc. | discs. Only files in the first session can be played |
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| (page 9). |
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