Intel MPRTM0020 manual For Europe, Middle East, and Africa Emea, For Asia and Pacific Apac

Warranty Information

Direct Return Authorization (DRA) repair requests e-mail address: uspss.repair@intel.com

DRA on-line form: http://support.intel.com/support/motherboards/draform.htm

Intel Business Link (IBL): http://www.intel.com/ibl

Telephone No.: 1-800-INTEL4U or 480-554-4904

Office Hours: Monday - Friday 0700-1700 MST Winter / PST Summer

7.2.2For Europe, Middle East, and Africa (EMEA)

Return Material Authorization (RMA) e-mail address EMEA.Returns@Intel.com

Direct Return Authorization (DRA) for repair requests e-mail address: EMEA.Returns@Intel.com

Intel Business Link (IBL): http://www.intel.com/ibl

Telephone No.: 00 44 1793 403063

Fax No.: 00 44 1793 403109

Office Hours: Monday - Friday 0900-1700 UK time

7.2.3For Asia and Pacific (APAC)

RMA/DRA requests e-mail address: apac.rma.front-end@intel.com

Telephone No.: 604-859-3111 or 604-859-3325

Fax No.: 604-859-3324

Office Hours: Monday - Friday 0800-1700 Malaysia time

Return Material Authorization (RMA) requests e-mail address: rma.center.jpss@intel.com

Telephone No.: 81-298-47-0993 or 81-298-47-5417

Fax No.: 81-298-47-4264

Direct Return Authorization (DRA) for repair requests, contact the JPSS Repair center.

E-mail address: sugiyamakx@intel.co.jp

Telephone No.: 81-298-47-8920

Fax No.: 81-298-47-5468

Office Hours: Monday - Friday 0830-1730 Japan time

If the Customer Support Group verifies that the product is defective, they will have the Direct Return Authorization/Return Material Authorization Department issue you a DRA/RMA number to place on the outer package of the product. Intel cannot accept any product without a DRA/RMA number on the package.

38 Intel NetStructure® MPRTM0020 Technical Product Specification – April 2006