
P/N:  900-10004-00 REV 02  USER GUIDE,  IOSAFE R4   
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SMTP 
The ioSafe R4 system has a built-in email message transfer age nt (MTA) that is set up to send alert 
email messages from the device.  Some corporate environments, however, may have a firewall that 
blocks untrusted MTA’s from sending out messages. 
If you were unable to receive the test message from the 
Alerts Settings
 tab, it may have been 
blocked by the firewall.  In that case, specify an appropriate SMTP server in this tab. 
Internet Service Providers (ISP) for home may also block untrusted MTA’s.  Furthermore, they may 
allow you to specify their SMTP server but require you to enter a user login and password to send 
out email – this is common with most DSL services.  If this is the case, simply enter the user name 
and password in the fields provided.