Jacuzzi SteamPro manual Troubleshooting, Symptoms, Probable Causes, Action To Be Taken

TROUBLESHOOTING

There are no user serviceable parts in the Generator. All repair should be performed by a qualified service person. For additional assistance or the factory authorized service person nearest you call the Service Department at 1-800- 363-0251. The Trouble Shooting Guide below is meant as a general aid only. Follow ACTION TO BE TAKEN in order until the problem is resolved.Where replacements or repairs are indicated, see the appropriate paragraph of SERVICE SECTION.

SYMPTOMS	PROBABLE CAUSES	ACTION TO BE TAKEN
Control won't	Improper power supplied (no	1. a. Make sure circuit breaker is "ON".
turn "ON"	power).		b. Using a voltmeter, check the voltage across the two fuses on the "PCA"
(Control light	Control improperly conntected.		printed circuit assembly. Voltage should be 208V / 240V.
off).	"PCA" printed circuit assembly		c. Check fuses on the PCA. If fuse(s) are blown, replace with Buss#
	is faulty.		MDL 15/100 or equivalent fuse. If the fuse blows again - call
	Control cable is faulty.		Service Department.
	Contol is faulty.	2.	Check control(s) installed per Section 6-5.
		3.	Replace PCA printed circuit assembly - call Service Department.
		4. Replace control cable - call Service Department.
		5.	Replace the control - call Service Department.
Control "OFF".	Water solenoid valve is stuck	1. Turn off power to the generator. If the water stops, go to step 3.
(Control light off)	open.	2. a. Remove the water solenoid valve, dissassemble, clean,
Water won'tshut	"PCA" printed circuit assembly		re-assemble, and check for proper operation.
off and runs out	is faulty.		b. Replace valve - call Service Department.
of the steam		3.	Replace the "PCA" printed circuit assembly - call Service Department.
head.
Control "ON".	"PCA" printed circuit assembly	1. Check that the blue wire is properly attached to the water level probe.
(Control light	is faulty.	2.	Check that the generator is properly grounded.
on) Water won't	Connection between the blue	3.	Check the green ground wires to the "PCA" printed circuit assembly.
shut off and runs	wire and the water level probe	4. Replace the "PCA" printed circuit assembly - Service Department.
out of the steam	is faulty.
head.	Unit improperly grounded.
Control "ON"	No water supplied (turned off?)	1. Check for proper water supply (Supply valve "on"). Check for closed drain valve.
(Control light	Plugged water solenoid valve.	2.	Remove the blue wire from the level probe. If the unit fills, clean or replace the
on), Tank	Water solenoid valve is faulty.		level probe.
drained.	"PCA" printed circuit assembly	3.	Reconnect the shortest wire to the level probe. At the water valve solenoid, slide
Unit won'tfill.	is faulty.		back the blue connector enough to get the voltmeter probes on the solenoid
	Level probe is faulty.		terminals. Measure the voltage across the solenoid terminals. If it is not 208V /,
			240V replace the printed circuit assembly. If 208V / 240V is found proceed
			with steps 4 & 5.
		4. Remove water solenoid valve; disassemble, clean, reassemble, and check for
			proper operation.
		5.	Replace the water solenoid valve - call Service Department.
(Auto Drain Only	"PCA" printed circuit assembly	1. a. Make sure 25 minutes has elasped.
Installations)	is faulty.		b. Disconnect drain valve wires. If drain valve opens replace "PCA".
Control turned	Drain valve may be clogged	2. a. Disassemble drain valve and clean.
"OFF" tank	with calcium.		b. Clean tank using deliming solution
does not drain
after 25 minutes
and motorized

drain valve stays closed.

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