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TROUBLESHOOTING GUIDE

*NOTE: See also DISPLAY MESSAGES on page 9.

 

 

PROBLEM

PROBABLE CAUSE

REMEDY

 

 

 

 

1.

Water not clean.

A. Clogged or blocked suction

A. Clean strainer/skimmer.

 

 

strainer or skimmer basket.

B. Clean or replace filter.

 

 

B. Filter clogged (dirty).

 

 

C. Poor water chemistry.

C. See Chemistry section.

 

 

D. Insufficient filtering.

D. Increase daily filtering time.

 

 

E. Improper maintenance.

E. See Maintenance section.

 

 

F. High content of solids in water.

F. Use clarifier or drain and refill

 

 

G. Filter motor plug not connected

spa.

 

 

to the electrical cabinet.

G. Check filter motor connection

 

 

A. Leak in suction line, discharge

on the electrical cabinet.

2.

Abnormal water usage.

A. Repair leak.

line, or connections.

 

 

B. Excessive evaporation and/or

B. Use rigid spa cover; lower

 

 

splashing.

 

 

 

thermostat setting.

3.

Low water flow from jets.

A. Normal operation in low speed

A. Select high speed jets mode

jets, filter mode.

 

 

B. Low water level.

for maximum flow.

 

 

 

B. Fill to water level indicator mark

 

 

C. Clogged or blocked suction

on skimmer/filter frame.

 

 

strainer or skimmer basket.

C. Clean strainers or skimmer

 

 

D. Dirty filter.

baskets.

 

 

E. Adjustable jet partially closed.

D. Clean or replace filter.

 

 

F. Suction or discharge line

E. Open jet.

 

 

partially plugged.

F. *

 

 

G. Pump running at subnormal

G. *

 

 

speed.

H. *

 

 

H. Worn or damaged pump seal.

I. Call an electrician or your power

 

 

I. Subnormal voltage.

company.

 

 

 

 

 

 

 

A. Turn ON power at service

4.

No water flow from jets.

A. Power turned OFF.

panel. B. Select another function.

B. Pump OFF.

C. Check motor plug connections

 

 

C. Motor(s) not connected.

on electrical cabinet.

 

 

D. House circuit breaker tripped;

D. Reset circuit breaker.

 

 

E. Reset GFCI.

 

 

no power to system.

 

 

E. GFCI tripped.

F. *

 

 

F. Faulty pump or motor.

 

*NOTE: The skills and tools necessary for the safe repair of this spa require the services of qualified service personnel. Contact your Jacuzzi Whirlpool Bath dealer.

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Jacuzzi Whirlpool Spa owner manual Troubleshooting Guide, Problem Probable Cause Remedy
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Whirlpool Spa specifications

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