Jenn-Air JDB-5 warranty Troubleshooting, Problem

TROUBLESHOOTING

PROBLEM	SOLUTION
Display time suddenly drops	• This is normal when the Sensor Clean (select models) or Normal Wash cycle
or increases by several	is selected and the dishwasher decides to skip or add a drain and refill.
minutes (select models)
Indicator lights flashing	• The countdown display (select models) flashes after a cycle is selected until the
	START/Cancel pad is pressed.
	• The countdown display (select models) and the delay indicator flash after a
	delay is selected until the START/Cancel pad is pressed.
	• All active display indicators flash if the door is opened during a running cycle or delay.
	• The currently selected cycle flashes if an attempt is made to change the cycle
	after cycle “lock-in”.
	• The lock indicator flashes and the countdown display (selected models) flashes
	an “L” if a pad is pressed while the control lock is enabled.
Glasses are cloudy/spotted	• Select Extra Rinse or Hi Temp Wash (select models).
	• Check water temperature. Incoming water should be 120° F (49° C).
	• Always use a rinse aid.
	• Confirm that the cloudiness is removable by soaking the item in white vinegar
	for approximately 5 minutes. If removed, the problem is due to hard water.
	Adjust detergent amount being used to match water hardness (pg. 9). Be sure
	detergent is fresh, stored properly and is a high quality brand.
	• If cloudiness is not removable, it is etching. This is an erosion of the surface of
	the glassware and can be caused by water that is too hot, from using too much
	detergent or by prewashing. Detergent needs food soil to act upon. If etching
	has occurred, the glassware is permanently damaged. To prevent further
	etching, adjust the detergent amount to match the water hardness, stop
	prewashing, and use water heating options only when incoming water
	temperature is below 120° F (49° C).
Food soil remains on dishes	• Check water temperature (pg 9).
	• Run hot water at the sink before starting the dishwasher.
	• Select Super Scrub or Hi Temp Wash option (select models).
	• Check water hardness and adjust detergent amount accordingly (pg. 9).
	• Use fresh detergent stored in a cool dry place.
	• Select proper cycle for the soil level (pg. 10).
	• Make sure the upper rack wash arm connector is correctly aligned in one of the
	water inlet holes (pg. 8).
	• Load items so they do not block the wash arms (pg. 3-7).
	• Load the utensil basket with knife handles up and spoon and fork handles
	down through the slots in the covers.
	• Do not place glasses over tines.
	• Prior to loading, scrape off burnt on foods and wipe the starchy film from
	utensils used with pasta, rice and oatmeal. These soils require more energy
	than the rest of the load to clean.
Items washed in the	• Aluminum utensils or pans can leave marks when they rub against other items.
dishwasher or the dishwasher	Leave a slight space between items.
tub itself are stained/	• Iron deposits in the water can leave a yellow, brown or orange film on dishes or the
discolored	dishwasher tub. A rust filter may be needed, check with a water treatment company.
	• Separate silver or silver-plated silverware from stainless steel. These metals can
	be damaged by contact with each other during washing.
	• Color from tomato sauces may adhere to the interior parts of the dishwasher
	(pg. 15). If light staining has occurred, leave the door open to oxidize the stain
	away. Change dishwasher detergent and be sure to use a dishwasher detergent
	that contains chlorine to better fight staining.
	• Certain dishwasher detergents may stain silver. Try another brand of detergent.

*Brand names are trademarks of the respective manufacturer. 17