Jenn-Air JDB-5 warranty Troubleshooting, Problem

TROUBLESHOOTING

PROBLEM		SOLUTION
Items not properly dried/	•	Be sure Heated Dry is selected.
moisture is present on the	•	Water droplets may form on the inner door as part of the drying process.
dishwasher interior after the	•	Use a rinse aid separate from the detergent like Jet Dry* or Cascade Rinse Aid*
dry cycle		regularly, to improve drying. Turn the rinse aid selector toward the MAX setting.
	• Check water temperature (pg. 9).
	•	Select Sanitize.
	• Increase detergent amount to match water hardness (pg. 9).
	• Load properly. (pg. 3-7)
	• Plastic and items with non-stick surfaces are difficult to dry because they have
		a porous surface which tends to collect water droplets. Towel drying may be
		necessary.
	• Glasses and cups with concave bottoms hold water and require towel drying.
		Locate these items on the more slanted side of the rack for improved results.
Dishware is chipped	•	Load dishes according to instructions so they do not strike each other (pg. 3-7).
	• Washing fine antique china/crystal in the dishwasher is not recommended.
	• Do not load glasses over the tines.
	•	Do not overload.
Sanitized light does not	•	Sanitize was not selected.
illuminate at the end of the	•	Sanitization can only be achieved with the Sensor Clean (select models),
cycle (select models)		Heavy Wash, Normal Wash or China/Crystal cycles.
	• Sanitization may not be achieved if there is an interruption of the cycle, power
		failure or if incoming water temperature is below 120° F (49° C).
Dishwasher door will not	•	Be sure adjustable racks (select models) are properly adjusted to upper or lower
close		position (pg. 8).

*Brand names are trademarks of the respective manufacturer.

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