ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new JENN-AIR®appliance.

To locate factory specified parts in your area, call us or your nearest JENN-AIR designated service center.

In the U.S.A.

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR(1-800-536-6247)to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247)

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.

 

Accessories

To order accessories, visit our website at

Wok

www.jennair.com/cookingaccessories.

Order Part Number AO142

affresh™ Stainless Steel Cleaner

Drying Rack

(stainless steel models)

Order Part Number DRYINGRACK

Order Part Number W10355016

Magnetic Door Spacer

affresh™ Kitchen and Appliance Cleaner

Order Part Number 8010P146-60

Order Part Number W10355010

Premium Broil Pan and Roasting Rack

Gas Grate and Drip Pan Cleaner

Order Part Number W10123240

Order Part Number 31617

www.jennair.com/broilerpan

 

 

 

In Canada

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-807-6777to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

200 - 6750 Century Ave.

Mississauga, ON L5N 0B7

Web address: www.jennair.ca

Or call: 1-800-807-6777.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Centre.

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Jenn-Air JDS8860 manual Assistance or Service, U.S.A, Accessories, Canada

JDS8860 specifications

The Jenn-Air JDS8860 is a high-end range that combines cutting-edge technology with sleek design, perfect for modern kitchens. It comes equipped with numerous features that enhance the cooking experience, catering to both home chefs and culinary enthusiasts alike.

One of the standout characteristics of the JDS8860 is its dual-fuel capability, offering the precision of gas cooking for the stovetop and the consistency of electric ovens. This combination allows users to enjoy the best of both worlds, with precise heat control for delicate sauces and even baking results for pastries and roasts.

The range features a spacious five-burner cooktop, which includes a powerful 20,000 BTU dual-stacked burner designed for high-temperature cooking and a dedicated simmer burner for gentle heating. The continuous cast-iron grates provide a sturdy surface for cookware, making it easy to slide pots and pans from burner to burner without hassle.

The JDS8860 also incorporates advanced oven technologies to enhance cooking performance. The True Convection system ensures even heat distribution throughout the oven cavity, making it ideal for baking multiple dishes or for evenly roasting meats and vegetables. The oven is equipped with two separate baking elements that create optimal baking results, while the self-cleaning feature saves users time and effort.

In terms of convenience, the JDS8860 offers Wi-Fi connectivity, allowing for remote monitoring and control via a smartphone app. Users can preheat the oven, adjust cooking settings, or check the status of their meals from anywhere in the home. Alongside this technology, the range includes a large touch-control LCD display for easy navigation and operation.

The design of the Jenn-Air JDS8860 is equally impressive, featuring a sleek stainless-steel finish that adds a touch of elegance to any kitchen. The professional-grade knobs provide a tactile experience and precise controls. Additionally, the range integrates seamlessly with various kitchen styles, making it a versatile choice for homeowners.

Safety features also play a key role in the instrument of the JDS8860, including child-lock controls, a safety shut-off for the burners, and a robust design built for longevity.

In conclusion, the Jenn-Air JDS8860 stands out as a remarkable appliance that merges advanced technology and high performance. With its stylish design, dual-fuel functionality, and user-friendly features, it remains a preferred choice for those looking to elevate their cooking experience in the kitchen.