Self-Cleaning cycle will not operate

■Is the oven door open? The dislpay will show “CLOSE DOOR.” Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Cleaning cycle been set? See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “More Options” section.

■Is the control in Sabbath Mode? See “Sabbath Mode” in the “Setup” section.

■Is the oven temperature above 400°F (205°C)?

Let the oven cool before using the self-cleaning cycle.

Oven cooking results not what expected

■Is the range level? Level the range. See the Installation Instructions.

■Is the proper temperature set? Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Temp Adjust” in the “Setup” section.

■Was the oven preheated? See “Bake,” “Broil,” or “Convect Bake” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Is the oven vent blocked? See “Oven Vent” section.

■Are the racks positioned properly? See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check that batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

Broiling results not what expected

■Is there excessive smoking? Food may be too close to the broil element or may have excessive fat. Move rack to a lower position.

■Is the oven door closed? Close oven door to the broil stop position.

■Was the broil element preheated? Allow broil element to preheat for 5 minutes.

Ventilation system not capturing smoke efficiently

■Is there proper cross ventilation in the room or makeup air?

See the Installation Instructions.

■Is the outside wall cup shut or blocked?

■Was the range and air filter installed properly? See the Installation Instructions.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new JENN-AIR®appliance.

To locate factory specified parts in your area, call us or your nearest JENN-AIR designated service center.

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Jenn-Air JES9860, JES9750 manual Assistance or Service
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JES9860, JES9750 specifications

Jenn-Air, a renowned brand in kitchen appliances, offers a selection of innovative and high-performance products designed to elevate the cooking experience. Among their standout models are the Jenn-Air JES9750 and JES9860, known for their sophisticated features, advanced technology, and sleek design.

The Jenn-Air JES9750 is a versatile wall oven that emphasizes convenience and precision cooking. One of its standout features is the true convection technology, which ensures even heat distribution throughout the oven space. This technology results in perfectly baked dishes, making it a favorite among home chefs. Additionally, the JES9750 incorporates a powerful self-cleaning function, which simplifies maintenance by eliminating the need for harsh chemical cleaners.

Moreover, this model includes a temperature probe that allows users to monitor the internal temperature of meats and other dishes without opening the oven door. This feature not only ensures perfect cooking results but also enhances energy efficiency. The oven's sleek touchscreen controls add a modern touch and offer easy navigation through the various cooking modes, including bake, broil, and roast.

Meanwhile, the Jenn-Air JES9860 stands out with its premium features and professional-grade performance. This model also showcases true convection technology, allowing for a high level of cooking precision. It includes Wi-Fi connectivity, enabling users to control their oven remotely using a smartphone app. This innovative feature is perfect for busy households where multitasking is essential.

Additionally, the JES9860 is equipped with steam assist, which helps retain moisture in dishes, perfect for baking bread or cooking delicate proteins. The oven’s spacious interior allows for larger cooking items, making it ideal for festive gatherings and family meals. With its seamless integration of technology, this model also features smart diagnostics, providing users with troubleshooting assistance directly through the app.

Both ovens reflect Jenn-Air’s commitment to quality and performance, making them excellent additions to any kitchen. Their combination of advanced cooking technologies, user-friendly features, and elegant design underscores why Jenn-Air remains a leader in the home appliance market. Whether choosing the JES9750 for its easy maintenance or the JES9860 for its smart capabilities, users can expect exceptional cooking results and a cutting-edge kitchen experience.
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