Assistance or Service, U.S.A | Jenn-Air JES9900, JES9800 instruction

Oven cooking results not what expected

■Is the range level? Level the range. See the Installation Instructions.

■Is the proper temperature set? Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Temp Adjust” in the “Setup” section.

■Was the oven preheated? See “Bake,” “Broil,” or “Convect Bake” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Is the oven vent blocked? See “Oven Vent” section.

■Are the racks positioned properly? See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

Broiling results not what expected

■Is there excessive smoking? Food may be too close to the broil element or may have excessive fat. Move rack to a lower position.

■Is the oven door closed? Close oven door to the broil stop position.

■Was the broil element preheated? Allow broil element to preheat for 5 minutes.

■Is the batter evenly distributed in the pan? Check that batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

Ventilation system not capturing smoke efficiently

■Is there proper cross ventilation in the room or makeup air?

See the Installation Instructions.

■Is the outside wall cup shut or blocked?

■Was the range and air filter installed properly? See the Installation Instructions.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new JENN-AIR®appliance.

To locate factory specified parts in your area, call us or your nearest JENN-AIR designated service center.

In the U.S.A.

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR(1-800-536-6247)to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247)

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.

JES9800, JES9900 specifications

Jenn-Air, a brand synonymous with high-end kitchen appliances, has made waves in the culinary world with its JES9800 and JES9900 electric cooktops. These advanced cooktops embody luxury and cutting-edge technology, catering to the needs of both amateur cooks and professional chefs.

The Jenn-Air JES9800 model boasts a sleek design with a modern ceramic glass surface that not only looks elegant but is also easy to clean. This model comes equipped with five radiant cooking elements, including a powerful dual-element that offers flexible cooking options. With precise temperature control, users can enjoy a range of cooking techniques from simmering delicate sauces to searing meats.

One of the standout features of the JES9800 is its patented Downdraft Ventilation system. This innovative technology allows for effective elimination of smoke, steam, and odors, keeping the cooking area fresh and clean. The ventilation can be adjusted to various speeds, providing well-rounded and adaptable performance. Additionally, this model includes a powerful 10-inch warming zone that keeps dishes at the perfect serving temperature.

The Jenn-Air JES9900, on the other hand, takes sophistication a step further. This model includes advanced features like the Touch-Activated Controls, which provide seamless access to the cooktop's functions with just a gentle touch. The JES9900 also features the same exceptional Downdraft Ventilation system, but it introduces a more robust layout with six cooking elements. This extra versatility allows users to manage multiple dishes at once effortlessly.

Both models utilize innovative technology such as Induction Cooking. This feature ensures fast heating and precise temperature control, heating the pan directly while keeping the cooktop surface cool to the touch. This not only enhances safety but also improves energy efficiency, making these cooktops environmentally friendly.

In terms of design, both the JES9800 and JES9900 are available in various finishes, allowing them to seamlessly blend into any kitchen decor. The minimalist aesthetic and functionality make these cooktops not just appliances but standout pieces of kitchen artistry.

In summary, the Jenn-Air JES9800 and JES9900 electric cooktops exemplify luxury and innovation. With features like powerful downdraft ventilation, touch-activated controls, and induction cooking, they cater to the needs of discerning home chefs. These cooktops are designed to enhance the cooking experience, proving that efficiency and style can coexist beautifully in the modern kitchen.

Jenn-Air JES9900, JES9800 manual Assistance or Service, U.S.A

Models: JES9800 JES9900