Troubleshooting
Before consulting your authorized dealer, please check the following points.
Symptom | Probable cause | Corrective action | Page | |
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Power is not sup- | Is the power cord disconnected? | • Insert the power cord (plug) firmly. | 24 | |
plied. |
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Is the | • After the projector goes into the | 25, 27, 48 | ||
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| state with the [STAND BY] indicator on, un- |
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| plug from the main power outlet, close the |
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| light- source lamp cover correctly and plug in |
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| again. |
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| Is the filter inserted correctly? | • After the projector goes into the | 25, 27, 50 | |
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| state with the [STAND BY] indicator on, un- |
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| plug from the main power outlet, insert the |
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| filter properly and plug in again. |
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| Has the lamp life expired? (Has the lamp time | • After the projector goes into the | 25, 27, 47, 48, 49 | |
| reached 2000 hours?) | with the [STAND BY] indicator on, |
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| from the main power outlet, replace light- |
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| source lamp and plug in again. |
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| Reset the lamp time after replacing the lamp. |
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Light is not emitted, | Is the lens cap removed? | • Remove the lens cap. | 24 | |
or light is dim. |
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Is the lamp near exhaustion? | • Check the “Lamp time” on the menu, and if | 47, 48, 49 | ||
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| the lamp is near exhaustion, prepare a new |
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| lamp and install as soon as possible. |
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With power on, the | Is the air inlet or exhaust vent area blocked? | • After the projector goes into the | 7, 8, 15, 25, 27 | |
projector works but |
| with the [STAND BY] indicator on, |
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stops abruptly in a |
| from the main power outlet, remove any block- |
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few minutes. |
| ing object and plug in again. |
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| Is the filter dirty? | • Clean filter. | 50 | |
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Video image does | Is the correct input terminal selected? | • Select the correct input with the [VIDEO] and | 25, 26 | |
not appear, or audio |
| [PC] buttons. |
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sound does not oc- |
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cur. | Are devices connected correctly? | • Connect devices correctly. | 21, 22 | |
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| Are signals being supplied from the connected | • Set connected devices correctly. | ||
| devices? |
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| Are input signals (scanning frequency, etc.) | • Check if the signal is appropriate (scanning | 19, 20 | |
| appropriate? | frequency, etc.) and input the appropriate sig- |
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| nal. |
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| Is “Brightness” adjusted correctly? | • Adjust “Brightness” using the menu. | 37 | |
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| Is volume level set at minimum? | • Adjust volume with the [VOLUME] buttons. | 27 | |
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| Are video and audio temporarily turned off by | • Press the [HIDE] button to turn video and au- | 29 | |
| the [HIDE] button being pressed? | dio on. |
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