Others
Troubleshooting
Check the following points before sending this product for repair.
The following phenomena are not malfunctions.
If there is no abnormality on the screen when the phenomena below appear, they are not malfunctions.
●The top or front part as well as the rear of the projector unit is hot
●A creaking sound is heard from the projector
●Device noise is heard from the interior of the projector
●There is color bleeding on the screen
When the projector fails to run properly due to external noises, perform the following operations.
ACheck to ensure that the power is shut down. Unplug the power cord, and insert again.
BTurn on the power of the projector.
A sound maybe heard when the lamp burn out. However, this is not a hazard.
Symptom | Probable Cause | Corrective Action | Reference | |
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Power is not | ● Is the power cord disconnected? | ● Insert the power cord (plug) properly. | ||
supplied |
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● Is the main power supply switched | ● Turn on the main power supply switch | |||
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| turned on? | of the projector unit. |
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| ● Is the lamp in the cool down mode? | ● Turn on the power again after the cool | ||
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| down mode ends. |
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| ● Is the lamp protection function | ● Wait till the temperature of the lamp | ^ | |
| triggered? | has gone down. (Turn on the main |
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| (This function is triggered when the | power supply switch to run the fan and |
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| power shuts down such as during | cool down the lamp.) Turn on the |
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| power after about 180 seconds. |
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| power failures.) |
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Image is dark | ● Is the lamp near exhaustion? | ● Check the ALamp InformationB setting | ||
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| of the Main menu. When the lamp life |
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| is near its end, please consult your |
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| authorized dealer. |
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Projector works | ● Are the air inlets and vent holes | ● Turn off the main power supply switch, | ||
when the power | blocked? | and remove the blockage. After | ||
is turned on, but |
| removing, turn on the power again. |
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stops abruptly | ● Is the temperature of the room high? | ● Set the temperature of the room or the | ||
after a few |
| surrounding temperature of this |
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minutes |
| projector to an appropriate level. |
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| ● Are the filters dirty? | ● Clean the filters. | ||
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Video image | ● Is the lens cap removed? | ● Remove the lens cap. | ||
does not appear |
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● Are devices properly connected? | ● Connect the devices correctly. | |||
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| ● Is the power of the connected | ● Turn on the power of the connected | ^ | |
| devices turned on? | devices. |
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| ● Are correct signals being output | ● Configure the connected devices | ^ | |
| from the connected devices? | correctly. |
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| ● Are the signals of the connected | ● Check to ensure that they are possible | ||
| devices possible input signals? | input signals, and input compatible | ||
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| signals accordingly. |
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| ● Is the image temporarily hidden? | ● Set AHideB of the Main menu or Image | ||
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| menu to AOFFB to display the image. | ||
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