No sound.

Check the speaker cord connection. (page 05)

Press the MUTING button.

Check the amplifier connection.

When “AMP” is selected under “Speaker”, the sound is output from the amplifier, and not from the speakers of the monitor. (page 13)

No picture from HDMI devices.

Select the correct input on the monitor.

Use a cable marked with the HDMI logo.

Please use a High Speed HDMITM Cable. High Speed HDMITM Cables are tested to carry an HD signal up to 1080p and higher. (page 09)

No sound from HDMI devices.

Set “Input-1 Audio” properly. (page 37)

Cannot control HDMI CEC devices.

Set “Control with HDMI” to “On”. (page 36)

Some devices may not accept controls by HDMI CEC.

Cannot operate the product using the buttons on the monitor.

Set “Front Panel Lock” to “Off”. (page 29)

Picture from a computer is strange.

Adjust the items under “PC Setting”. (page 34)

The source indication stays on the display.

Turn on the selected external device and start playback.

When no signal is input, you cannot turn off the source indication.

The picture and the sound do not synchronize.

Adjust “Lip Sync”. (page 27)

Adjust “Picture Delay Time”. (page 25)

Colours are strange.

Adjust the items under “Picture”. (page A-2)

Load one of the picture presets to discard the current settings and apply the selected preset. (page A-3)

Troubleshooting

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JVC GD-42X1E manual No picture from Hdmi devices, No sound from Hdmi devices, Cannot control Hdmi CEC devices