JVC GR-DVX10 specifications Troubleshooting, Symptom, Possible Causes, Corrective Action

TROUBLESHOOTING EN79

If, after following the steps in the chart below, the problem still exists, please consult your nearest JVC dealer.

The camcorder is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such cases, first disconnect its power supply unit (battery pack, AC Power Adapter/Battery Charger, etc.) and wait a few minutes; and then re-connect it and proceed as usual from the beginning.

	SYMPTOM			POSSIBLE CAUSES		CORRECTIVE ACTION
1.	No power is supplied.	1.	• The power is not connected		1.	• Connect the AC Power
			properly.			Adapter/Charger securely
			• The battery is dead.			( pg. 7).
			• The LCD monitor is not open			• Replace the dead battery with
			fully or the viewfinder is not			a fully charged one ( pg. 6,
			pulled out when recording.			7).
						• Open the LCD monitor fully
						or pull out the viewfinder.
2.	“SET DATE/TIME!” appears.	2.	• The built-in clock’s		2.	• Connect the camcorder to an
			rechargeable lithium battery is			AC outlet using the AC Power
			discharged.			Adapter/Charger for over
			• The previously set date/time is			24 hours to charge the clock’s
			erased.			lithium battery ( pg. 9).
3.	Recording cannot be	3.	• The tape’s erase protection tab		3.	• Set the tape’s erase protection
	performed.		is set to “SAVE”.			tab to “REC” ( pg. 10).
			• The POWER Switch is set to			• Set the POWER Switch to
			“	”, “ PLAY ” or “OFF”.		“	” ( pg. 14).
				MEMORY
			• “TAPE END” appears.			• Replace with new cassette
			• The cassette holder cover is			( pg. 10).
			open.			• Close the cassette holder
						cover.
4.	There is no picture.	4.	• The camcorder is not getting		4.	• Turn the camcorder’s power
			power, or some other			off and on again ( pg. 16).
			malfunction exists.
5.	Some functions are not	5. • The Operation Switch is set to			5.	• Set the Operation Switch to
	available using the MENU		“	”.		“	” ( pg. 14).
	wheel.
6.	The focus does not adjust	6. • Focus is set to the Manual			6.	• Set Focus to the Auto mode
	automatically.		mode.			( pg. 25).
			• The recording was done in a			• Clean the lens and check the
			dark place, or the contrast			focus again ( pg. 78).
			was low.
			• The lens is dirty or covered
			with condensation.
7.	The cassette will not load	7. • The cassette is in the wrong			7.	• Set it in the right position
	properly.		position.			( pg. 10).
			• The battery’s charge is low.			• Install a fully charged battery
						( pg. 6, 7).
8.	The MultiMediaCard will not	8.	• The MultiMediaCard is in the		8.	• Set it in the right position
	load properly.		wrong position.			( pg. 12).
9.	In the 5-Second mode,	9. • The 5-Second mode is set to			9.	• Select “5S” in the Menu
	recording ends before		“ANIM.” in the Menu Screen.			Screen ( pg. 33).
	5 seconds have elapsed.
10.	Snapshot mode cannot be	10. • The Squeeze mode is			10. • Disengage the Squeeze mode
	used.		selected.			( pg. 28).

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