JVC HV-36P38SUE, HV-32P37SUE, HV-28P37SUE „ If the TV does not respond to the remote control

Troubleshooting

•When viewing images from commercially available video software products, or videos from videotapes which have been recorded improperly, the top of the image may be distorted. This is due to the condition of the video signal. There is nothing wrong with the TV.

•Since this TV is designed to make full use of the resolution of the original video source, the motion may appear unnatural when the video source is input with 625p progressive-scanning component signals. If this occurs, change the output setting of the connected device to 625i interlace- scanning component signal output. See the instructions that came with the device for more information.

„Poor sound

•Have you adjusted BASS or TREBLE properly? If not, follow the description “BASS” or“TREBLE” on page 30.

•When TV channel reception is poor, it can be hard to hear stereo or bilingual sound. In this case, follow the description “STEREO / I • II” on page 30 to hear the sound more easily by changing it to a mono sound.

„If the TV does not respond to the remote control

•Have the batteries of the remote control worn out? Follow the description “Putting the batteries into the remote control” on page 8 and replace them with new batteries.

•Have you attempted to use the remote control from the sides or rear of the TV or from more than seven metres away from the TV? Use the remote control in front of your TV or from less than seven metres away.

•When you are viewing a teletext programme, you cannot operate the menus. Press the b button to return to the ordinary TV programme, and then try operating the menus.

•If the TV suddenly stops responding, press the main power button on the TV and turn off the main power. Press the main power button again to turn on the TV. If the TV returns to a normal state, it is not a failure.

„Other issues

•When the SLEEP TIMER function operates, the TV is automatically turned off. If the TV suddenly turns off, try to press the #(standby) button to turn on the TV once again. If the TV goes back to normal, there is no problem.

•When the TV is receiving a wide-screen signal (WSS) or a signal from an external device affecting the screen size, the ZOOM mode automatically changes. When you want to resume the previous ZOOM mode, press the cbutton again.

•If you bring magnetised equipment such as a speaker near to your TV, the picture may be warped or unnatural colours may appear at the corners of the screen. In this case, keep the equipment away from your TV. If speakers cause this to happen, use magnetically-shielded speakers instead.

•A picture may be tilted due to the earth’s magnetic field. If so, use the “PICTURE TILT” on page 38 to correct the tilt.

•It takes a short period of time from the time an operation such as changing channels is performed until an image is displayed. This is not a fault. This is the time needed for the image to stabilize before it can be displayed.

•The TV may make a crackling sound due to a sudden change in temperature. The picture or sound may be normal. If you hear crackling sounds frequently while you are viewing the TV, there may be other causes. As a precaution, ask your service technician to inspect it.

•Touching the screen may cause you to feel a slight electric shock due to its static electricity. This is unavoidable due to the construction of the picture tube. It is not a problem with the TV. You can rest assured that this static discharge is not harmful.

•When set to 2-pictures multi, adjust the headphone sound with HEADPHONE VOLUME in the SOUND menu.

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