JVC KD-G821 Troubleshooting, Symptoms, Remedies/Causes, FM/AM

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Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a service center.

	Symptoms	Remedies/Causes
	• Sound cannot be heard from the	• Adjust the volume to the optimum level.
General	speakers.	• Check the cords and connections.
	• The unit does not work at all.	Reset the unit (see page 2).
	• “Connect Error” appears on the	Remove the control panel, wipe the connector,
	display.	then attach it again (see page 2).
FM/AM	• SSM automatic presetting does not	Store stations manually.
	work.
	• Static noise while listening to the	Connect the aerial firmly.
	radio.
	• Disc cannot be played back.	Insert the disc correctly.
	• CD-R/CD-RW cannot be played	• Insert a finalized CD-R/CD-RW.
	back.	• Finalize the CD-R/CD-RW with the component
	• Tracks on the CD-R/CD-RW cannot	which you used for recording.
playback	be skipped.
	• Disc can be neither played back nor	• Unlock the disc (see page 16).
	ejected.	• Eject the disc forcibly (see page 2).
Disc	• Disc cannot be recognized (“No	Eject the disc forcibly (see page 2).
	Disc,” “Loading Error,” or “Eject
	Error” flashes).
	• Disc sound is sometimes interrupted.	• Stop playback while driving on rough roads.
		• Change the disc.
		• Check the cords and connections.
	• Disc cannot be played back.	• Use a disc with MP3/WMA tracks recorded in
		the format compliant with ISO 9660 Level 1,
		Level 2, Romeo, or Joliet.
		• Add the extension code <.mp3> or <.wma> to
		the file names.
playback	• Noise is generated.	Skip to another track or change the disc. (Do not
		non-MP3 or WMA tracks.)
		add the extension code <.mp3> or <.wma> to
MP3/WMA
	• A longer readout time is required	Do not use too many hierarchies and folders.
	(“File Check” keeps flashing on the
	display).
	• Tracks do not play back in the order	Playback order is determined when the files are
	you have intended them to play.	recorded.
	• Elapsed playing time is not correct.	This sometimes occurs while playing. This is
		caused by how the tracks are recorded on the disc.
	• “No Files” appears on the display.	Insert a disc that contains MP3/WMA tracks.

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