JVC RX-D411S manual Troubleshooting, Problem, Possible Cause, Solution, Power

Troubleshooting

Use this chart to help you solve daily operational problems. If there are any problems you cannot solve, contact your JVC service center.

For Precise Surround Setup, see the separated troubleshooting on pages 19.

	PROBLEM	POSSIBLE CAUSE	SOLUTION
	The power does not come on.	The power cord is not plugged in.	Plug the power cord into an AC outlet.
	The receiver turns off (enters	Speakers are overloaded because of high	1. Stop the playback source.
	standby mode).	volume.	2. Turn on the receiver again, then turn
			the volume down.
		Speakers are overloaded because of a	Check the speaker wiring. If the speaker
Power		short circuit at the speaker terminals.	wiring is not short-circuited, contact your
			dealer.
		The receiver is overloaded because of	Consult your dealer after unplugging the
		high voltage.	power cord.
	“OVER HEAT” flashes on the	The receiver is overloaded because of	Turn the volume down or turn off the
	display, then the receiver turns	high volume or long time usage.	receiver for a while and turn it on again.
	off.		If the receiver turns off soon after doing
			solutions above, consult your dealer after
			unplugging the power cord.
	No sound from speakers.	Speaker signal cables are not connected.	Check the speaker wiring, then reconnect
			if necessary (see page 8) after unplugging
			the power cord.
		Connections are incorrect.	Check the audio connections (see pages
			9 to 15) after unplugging the power cord.
		An incorrect source is selected.	Select the correct source.
		Muting is activated.	Press MUTING to cancel the mute (see
			page 22).
		An incorrect input mode (analog or	Select the correct input mode (analog or
		digital) is selected.	digital).
	Sound from one speaker only.	Speaker signal cables are not connected	Check the speaker wiring and reconnect
picture	Sounds are intermittently	properly.	if necessary (see page 8) after unplugging
		When you use the digital coaxial	This is not a malfunction.
			the power cord.
and	distorted by the outside noise	connection, the sounds may be
	such as a lightning discharge.	intermittently distorted by the outside
Sound
		noise such as a lightning discharge but
		the sound will be restored automatically.
	No picture on the TV screen.	Either the video input setting or video	Select the correct settings (see page 21
		output setting is incorrect.	or 34).
	HDMI signals do not come on.	A video or audio format incompatible	Check the video or audio format of the
		with this receiver and/or TV is played.	signal to see if it is compatible with this
			receiver and/or TV.
		An HDCP-compatible TV is not	Connect an HDCP-compatible TV.
		connected.
		The receiver failed to recognize HDMI-	Disconnect the HDMI cable and connect
		connected components.	it again after unplugging the power cord.
		An HDMI cable longer than 5 m is used.	Use an HDMI cable shorter than 5 m
			to assure stable operation and picture
			quality.

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