Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC service center.

Surround/THXSoundsGeneral
PROBLEM

 

POSSIBLE CAUSE

 

 

 

 

 

SOLUTION

“NO SURRBACK” appears on the

The “SPEAKER 2” setting is set to “BI-AMP

To use the 7.1-channel reproduction mode, set the

display when you have tried to use 7.1-

OUT” on the SPEAKER 2 submenu.

“SPEAKER 2” setting to “SPEAKER 2,” then

channel reproduction mode.

 

 

activate the surround back speaker(s).

 

The “SURR BACK SP” setting is set to

Select “LARGE” or “SMALL” for the “SURR

 

“NONE.”

BACK SP.”

 

 

 

 

Expected surround effect cannot be

Speakers are deactivated on the SPEAKER

Activate all connected speakers correctly. (See

obtained.

SETTING submenu.

“How to use the speaker and signal indicators”

 

 

 

on page 20.)

No sound from the speakers.

Speaker signal cables are not connected

Check speaker wiring and reconnect if

 

properly.

necessary. (See pages 8 to 10.)

 

 

 

 

 

The SPEAKERS 1 and SPEAKERS 2 buttons

Press SPEAKERS 1 and SPEAKERS 2

 

are not set correctly.

correctly. (See page 21.)

 

 

 

 

 

Incorrect source is selected.

Select the correct source.

 

 

 

 

 

Muting is activated.

Press MUTING to cancel the mute.

 

 

 

(See page 23.)

 

 

 

 

 

Incorrect input mode (analog or digital) is

Select the correct input mode (analog or digital).

 

selected.

(See page 21.)

 

 

 

 

 

Connections are incorrect.

Check connections.

 

 

 

For analog connections, see pages 11 to 15.

 

 

 

For digital connections, see pages 12 and 16.

 

 

 

 

Continuous hissing or buzzing during

Incoming signal is too weak.

Connect an outdoor FM antenna or contact your

FM reception.

 

 

dealer. (See page 7.)

 

 

 

 

 

The station is too far away.

Select a new station.

 

 

 

 

An incorrect antenna is used.

Check with your dealer to be sure you have the

 

 

 

correct antenna.

 

 

 

 

Antennas are not connected properly.

Check connections. (See page 7.)

 

 

 

Occasional cracking noise during FM

Ignition noise from automobiles.

Move the antenna farther from automobile

reception.

 

 

traffic.

 

 

 

 

Noise is heard during record playing.

A ground cable of the turntable is not connected

Connect it to the screw marked (H).

 

to the screw marked (H).

 

 

 

 

 

 

 

 

 

Howling during record playing.

Your turntable is too close to speakers.

Move speakers away from the turntable.

“OVERLOAD” starts flashing on the

Speakers are overloaded because of high

1. Press

 

 

(STANDBY/ON) on the front

 

 

display.

volume.

panel to turn off the receiver.

 

 

 

2. Stop the playback source.

 

 

 

3. Turn on the receiver again, and adjust the

 

 

 

volume.

 

 

 

 

 

 

 

 

 

Speakers are overloaded because of a short

Press

 

 

(STANDBY/ON) on the front panel

 

 

 

 

 

circuit of the speaker terminals.

to turn off the receiver, check the speaker

 

 

 

wiring, then press it again to turn on the receiver

 

 

 

again. If “OVERLOAD” does not disappear

 

 

 

despite speaker wiring not being short-circuited,

 

 

 

consult your dealer.

 

 

 

 

 

 

 

The STANDBY lamp goes off after

Very high voltage or very low voltage is applied

Press

 

 

(STANDBY/ON) on the front panel

 

turning on the power, but soon the

to the unit, or built-in power amplifier becomes

to turn off the receiver. After unplugging the

receiver turns off again (into standby

out of order.

AC power cord, consult your dealer.

mode).

 

 

 

 

 

 

 

 

Remote control does not work.

The LEARN/TRANSMIT selector is not set

Set the selector correctly either to

 

correctly.

“TRANSMIT.”

 

 

 

 

 

The TV operation mode selector is not set

Set the selector correctly either to “TV” or to

 

correctly.

“CATV/DBS.”

 

 

 

 

 

Batteries are weak.

Replace batteries. (See page 17.)

 

 

 

 

Remote control does not work properly.

Incorrect remote control operation mode is

Select the correct remote control operation

 

selected.

mode. (See pages 61 to 70.)

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