![](/images/new-backgrounds/1163891/163891171x1.webp)
TROUBLESHOOTING
In the event of a malfunction, first check all the cable connections and operating states:
1.Receiver and TV set power plugs are connected to wall socket
2.Antenna cables on receiver input
3.Receiver and TV set correctly connected by a Scart or cinch cable
4.Audio connections are made to
5.Receiver and TV set
6.Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
|
| Problem |
|
| Cause |
|
|
|
| Remedy |
| |||||||
|
|
|
|
|
|
|
|
|
|
| Consult | an | antenna | specialist | ||||
|
|
|
|
|
|
|
|
|
|
| to have it checked and repaired | |||||||
|
|
|
|
| Antenna | signal | of | satellite | as | necessary. | On “Installation” | |||||||
“No | or | bad | signal!” | warning | reception | system | missing | or | menu check LNB configuration | |||||||||
appears on some or all channels | faulty. Incorrect LNB frequencies | for the satellite in question: High | ||||||||||||||||
set in “Antenna Configuration” | L.O. “10.600” GHz, Low L.O. | |||||||||||||||||
|
|
|
|
| ||||||||||||||
|
|
|
|
| menu. |
|
|
|
|
| “9.750” GHz, and Limit frequency | |||||||
|
|
|
|
|
|
|
|
|
|
| L.O. “11.700 MHz”, and change | |||||||
|
|
|
|
|
|
|
|
|
|
| as necessary. |
|
|
| ||||
|
|
|
|
| Receiver | or | remote | control | Set infrared code 1, as described | |||||||||
Remote | control no | longer | in | operating | manual | under | ||||||||||||
responds |
|
| command set may have been | “Remote Control RC 660”; check | ||||||||||||||
|
|
|
|
| unintentionally changed |
|
| batteries |
|
|
|
|
| |||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
| Check summer time on the | |||||||
|
|
|
|
| The “Summertime” setting | is | “Settings” - “Date and Time” | |||||||||||
|
|
|
|
| menu, and change as necessary | |||||||||||||
Wrong time being displayed | wrong. An incorrect time was | Switch | off | receiver | at | mains | ||||||||||||
|
|
|
|
| imported | from | the | reception | switch from current channel, e.g. | |||||||||
|
|
|
|
| signal |
|
|
|
|
| ||||||||
|
|
|
|
|
|
|
|
|
| ARD or ZDF, wait 10 seconds | ||||||||
|
|
|
|
|
|
|
|
|
|
| ||||||||
|
|
|
|
|
|
|
|
|
|
| and then switch back on |
| ||||||
The | following | channels | cut out | DECT telephones | are | operating |
|
|
|
|
|
|
| |||||
or "Poor signal or no signal!” ap- | on the same frequency as these |
|
|
|
|
|
|
| ||||||||||
channels. Interference may occur | Consult your antenna specialist | |||||||||||||||||
pears: DSF, Tele 5, HSE 24 and | due to inadequate level or poor |
|
|
|
|
|
|
| ||||||||||
Sonnenklar TV |
|
| shielding of cable |
|
|
|
|
|
|
|
|
|
| |||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
| The Videotext signal is not being | Call up Videotext by pressing the | ||||||||||||
Videotext cannot be called up | transmitted over the HDMI inter- | button on the receiver remote | ||||||||||||||||
face. The HDMI standard defini- | ||||||||||||||||||
using the TV set remote control | tions do not provide for transmis- | control, as described in the chap- | ||||||||||||||||
|
|
|
|
| sion of Videotext |
|
|
|
| ter “Videotext” |
|
|
|
86