Problems and Solutions Guide
Probleroblem | Possible Cause | Solution |
Vehicle runs sluggishly (cont.) | Battery needs charging | Be sure to charge the battery after each use. |
Battery is old and will not accept accept full charge
Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with Power Wheels® 12 volt batteries with
Do not substitute parts.
| Vehicle is overloaded | Make sure you do not overload the vehicle by allowing |
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| more than 1 rider at one time, exceeding the 65 lb. |
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| maximum weight capacity, or by towing objects behind the |
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| vehicle. If the vehicle is overloaded, the fuses in the batter- |
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| ies may "trip", and automatically shut down operation of the |
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| for approximately 25 seconds. Adjust the driving conditions |
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| to prevent repeated automatic shutdowns. |
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| Driving conditions are too stressful | Use only on generally level ground. |
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Vehicle runs in low speed but | High speed | The vehicle was |
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does not run in high speed | not connected | connect the high speed |
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Note: The vehicle is designed |
| on page 28 to connect High Speed |
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to operate in low speed only |
| Note: The turbo throttle will not operate until the |
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in reverse. |
| connectors are joined. |
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Sometimes the vehicle doesn’t | Loose wire or connector | Check all wires around the motors and all connectors to |
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run, but other times it does |
| make sure they are tight. |
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| Motor or electrical switch damage | Contact your local Power Wheels® authorized service |
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| center for diagnosis and repair. |
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When the foot pedal is pressed, | Loose wire or connector | Check all wires around the motors and all connectors |
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the vehicle won’t run without |
| to make sure they are tight. |
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a push |
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“Dead Spot” on motor | Contact your local Power Wheelsauthorized service |
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| center for diagnosis and repair. |
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Battery’s thermal fuse constantly "trips", but the vehicle is not overloaded nor the driving conditions too severe
Damaged battery | Contact your local Power Wheels® authorized service |
| center for diagnosis and repair. |
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Child is switching between | Teach your child to stop the vehicle before switching |
FORWARD and REVERSE | direction. |
without stopping |
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Loud clacking or grinding | Broken gears | Contact your local Power Wheels® authorized service |
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noise from a |
| center for diagnosis and repair. |
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Charger gets warm during use | It is normal for some chargers to get | No action required. |
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| warm during use and is not reason |
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| for concern. Some chargers do not | If your charger does not get warm during |
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| get warm during use. | use, it does not mean that it is not working properly. |
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Battery makes a sizzling or gurgling noise when charging
It is normal for some batteries to | No action required. |
make noise and swell slightly while |
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charging and is not reason for | If your battery does not make noise or swell slightly |
concern. Some batteries do not | during charging, it does not mean that it is |
make noise or swell while charging. | not accepting the charge. |
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center (see page 31) or contact Power Wheels® Consumer Relations
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