O
Problems and Solutions Guide
IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem, please contact Power Wheels® Consumer Relations,
Problem | Possible Cause | Solution |
|
|
|
Vehicle does not run | Undercharged battery | Charge the battery. A new battery should have been |
|
| charged for at least 18 hours before using the vehicle for |
|
| the first time. After |
|
| at least 14 hours after each use. Never charge the battery |
|
| longer than 30 hours. |
|
|
|
|
| Check all connectors. Make sure the battery connector is |
|
| tightly plugged into the battery, and that the charger is |
|
| plugged into the wall. |
|
|
|
|
| Make sure power flow to the wall outlet is “ON”. |
|
|
|
| Charger is not working | There is no sure way to tell if your charger is working unless |
|
| you have a volt meter. If you suspect there is a problem with |
|
| your charger, contact your local Power Wheels® authorized |
|
| service center. They can test your charger for you. |
|
|
|
| Tripped thermal fuse | Each Power Wheels® 12 volt battery has a |
|
| fuse. A thermal fuse may "trip" and shut down operation of |
|
| the vehicle if the vehicle is overloaded or the driving |
|
| conditions too severe. The fuse will automatically reset itself |
|
| after approximately 25 seconds, allowing the vehicle to |
|
| resume normal operation. To avoid repeated automatic |
|
| shutdowns, do not overload the vehicle by exceeding the |
|
| 65 lb maximum weight capacity or by towing anything behind |
|
| the vehicle. Do not drive up hills or run into fixed objects, |
|
| which can cause the wheels to stop spinning while power |
|
| is still being supplied to the motors. If a thermal fuse |
|
| continually trips, contact your local Power Wheels® authorized |
|
| service center. |
|
|
|
| Loose wire or loose connectors | Check all wires and connectors. Make sure the motor |
|
| harness connector is tightly plugged into the battery and that |
|
| there are no loose wires around the motors. |
|
|
|
| Dead batteries | If your battery is old or if you have not followed Battery |
|
| Care instructions, your battery may be dead. If you are |
|
| unsure whether or not the battery are dead, you can have |
|
| them tested at your local Power Wheels® authorized |
|
| service center. |
|
|
|
| Electrical switch damage | The electrical switches can become corroded due to |
|
| exposure to water or moisture, or can jam due to loose dirt, |
|
| sand or gravel. Contact your local Power Wheels® authorized |
|
| service center for diagnosis and repair. |
|
|
|
| Motor damage | Contact your local Power Wheels® authorized service center |
|
| for diagnosis and repair. |
|
|
|
29
