Manuals / Panasonic / Communications / Telephone

Panasonic KX-TC1230ALW, KX-TC1230NZW Before Requesting Help, Answering System ProblemRemedy

Models: KX-TC1230NZW, KX-TC1230ALW

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Before Requesting Help

Before Requesting Help

Answering System

ProblemRemedy

The answering system is on, but incoming messages are not recorded.

•The recording time is set to “Greeting only”. Select “1 minute” or “3 minutes” (p. 26).

•Memory is full. Erase some, or all, of the messages (p. 61).

You cannot listen to the	•Make sure that the unit is in the standby
recorded messages.	mode.

“FULL ” is displayed and the •Memory is full. Erase some, or all, of the

ANSWER ON indicator messages (p. 61). ﬂashes rapidly, and no new

messages are recorded.

You cannot operate the answering system at the base unit.

•The handset user is operating the answering system, or is engaged in an outside call. Wait until the IN USE/CHARGE indicator light goes out.

You cannot operate the answering system from a touch tone phone.

•Make sure you enter the correct remote code.

•The answering system may not respond if the tones are too short to activate the unit. Press each button ﬁrmly.

•The answering system is off. Turn it on (p. 57).

You cannot operate the answering system with the handset.

•Someone is operating the answering system.

•You are too far from the base unit. Move closer to the base unit.

•The unit is recording a message. To answer the call, press (TALK) or (DIGITAL!SP-PHONE).

While recording a greeting message, the unit starts to ring and stops recording.

•To answer the call, press (DIGITAL!SP-PHONE) or press (TALK). Start again from the beginning after hanging up.

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Panasonic KX-TC1230ALW, KX-TC1230NZW, KX-TC1230NZW, KX-TC1230ALW Before Requesting Help, Answering System ProblemRemedy

Contents

Operating Instructions Charge the battery for about 10 hours before initial usePreparation Cordless Telephone Answering System Useful Information Model No. KX-TC1230ALW KX-TC1230NZWFor your future reference Accessories includedBefore Initial Use For AustraliaBattery Charge For Best PerformanceBase Unit Location/Noise Contents PreparationCordless Telephone Preparation Cordless Telephone Answering System Useful Information Answering SystemUseful Information Storing Names and Numbers in the DirectoryLocation of Controls Base unitGREETINGÒCHECK Button p Button and IndicatorPreparation ANSWER!ONTALK Button p. 28 FUNCTION/EDIT Location of ControlsHandset RECALL/PLAYBACK10002223333 DisplaysHandset display Preparation12223334444 1120A 20.12 Ann Press INTERCOM Intercom 00-00-07 DisplaysTalk 01-06-35 No link to base Place on cradle and try again Intercom hold 00-01-12 Hold 00-01-12Preparation The unit is in answering system programming mode pBase unit display DisplaysFULL RINGER OFF PAGER Preparation SettingsConnections For AustraliaBattery strength Installing the Battery in the HandsetSettings Battery strengthOperation Battery informationRecharge Operating time1200A Time and Date AdjustmentMake sure the unit is in the standby mode initially 0000 H=Set clock 1200A 01.01 Enter year H=Next 1200A 01.01 Enter yearFor Caller ID service users p To check the time and datePreparation Programmable Functions During programmingMake sure the unit is in the standby mode initially Setting the Auto Talk Feature PreparationMake sure the unit is in the standby mode initially Programmable Functions Selecting the Ringer VolumeSave directory HRinger volume With the handsetMake sure the unit is in the standby mode initially Setting the LCD ContrastPreparation H=YesTo erase your area code, press * in step For New Zealand Users Storing Your Area CodeTo store your area code Programmable FunctionsTo record a greeting message Preparing the Answering SystemGreeting Message PreparationGreeting message sample Flash Memory Message BackupPreparing the Answering System To erase the recorded greeting messagePreparation To select the caller’s recording time , pressProgramming Summary for the Answering System Make sure the unit is in the standby mode initiallySelecting the Caller’s Recording Time Preparing the Answering System“P” is displayed on the base unit Toll saver when set to “AUTO” Selecting the Number of RingsWith the Handset Making Calls0111112222 If noise interferes with the conversationTo redial after conﬁrming the last number dialled To adjust the receiver volume while talkingTo dial after conﬁrming the entered number Backlit handset keypadMaking Calls With the Base Unit Digital Duplex SpeakerphoneTo put a call on hold To adjust the speaker volume 8 levels while talkingTo redial the last number dialled on the base unit To release the holdSimultaneous Keypad Dialling Useful informationMaking Calls With the Handset Answering CallsAuto Talk Cordless TelephonePrivate name display Caller ID ServiceHow caller information is displayed when a call is received 0244448888While the handset is on the base unit To check the number of new callsFor New Zealand Users 10 new callsUsing the Caller List Viewing the Caller ListMake sure the unit is in the standby mode initially To exit the Caller List Ex. When you search from the most recent callTo return to the previous caller Cordless TelephoneCalling Back from the Caller List Using the Caller List0355566677 For New Zealand UsersCordless Telephone Editing the Caller’s Phone Number5 new calls G=New F=Old Make sure the unit is in the standby mode initially10 new calls G=New F=Old 0355566677 1120A 20.12 When the caller’s name is not displayed in the Caller ListStoring Caller List Information in the Directory HSave directory ClearTelephone Erasing Caller List InformationTo erase a speciﬁc caller from the Caller List For New Zealand UsersAll clear 0 new call G=New F=Old HExit All clear To erase all entries in the Caller ListExit HAll clear Using the Caller ListDialling a Stored Number Speed DiallerStoring Phone Numbers in Memory To erase a stored numberUsing the Directory Storing Names and Numbers in the DirectoryMake sure the unit is in the standby mode initially Cordless Telephone For New Zealand UsersThe display shows the number of stored items If you make a mistake while entering a name Using the DirectorySelecting Characters to Enter Names Number of times key is pressedTom Jon Tom Jone Enter name Tom Jones #=←→ H=Next Enter phone no For example, to enter “Tom Jones”Directory= 20 items Enter name #=←→ H=Next T To Tom Tom Tom J Tom Jo HSave directory Ringer volumeUsing the Directory Finding Items in the DirectoryTo search for a name by initial Make sure the unit is in the standby mode initiallyCordless Telephone Dialling from the DirectoryIndex table IndexHEdit Clear Editing an Item in the DirectoryJane Enter name Jane Walker #=←→ H=Next 0233444555 H=Save 02333444555Edit HClear Erasing an Item from the DirectoryHelen HEdit Clear Cordless TelephoneIntercom Paging the base unit from the handsetPaging the handset from the base unit Handset locator From the base unit to the handset Transferring a Call Using the IntercomFrom the handset to the base unit During an intercom callSpecial Features How to Use the PAUSE ButtonFor Analog PBX Line/Long Distance Service Users Call Waiting and Caller ID Compatible Automatic Security Code SettingFor Call Waiting Service Users in New Zealand RECALL ButtonFor Call Waiting Service Users in New Zealand Special FeaturesSelecting the recall time Make sure the unit is in the standby mode initiallyMonitoring incoming calls Setting the Unit to Answer CallsAutomatic Answering Operation Answering SystemListening to all recorded messages Listening to MessagesListening to only new messages VOLUMETo repeat from the beginning of the message During playbackTo repeat rewindFrom the Handset Listening to MessagesErasing all messages Erasing MessagesErasing a speciﬁc message Answering SystemPager Call Storing a Pager NumberMake sure that the unit is in the standby mode initially To erase the stored pager number Setting the Unit to Call a PagerTo conﬁrm the stored pager number To turn off the pager call mode, repeat steps 1 throughSummary of remote operation Remote Operation from a Touch Tone Phonenumber Setting the Remote CodeTo check the remote code Answering SystemVoice Menu Remote Operation from a Touch Tone PhoneRecording a Memo Message All Message PlaybackNew Message Playback Erasing All MessagesDirect commands Direct Remote OperationRemote Operation from a Touch Tone Phone Turning on the answering system Skipping the greeting messageAnswering System Enter the desired direct commands p Remote Operation with the HandsetVoice menu Summary of remote operationDirect commands Answering SystemPAGER Push the hook and turn it Wall MountingThis unit can be mounted on a wall around. Turn the hook until aUseful Information To charge the handset batteryWall Template For AustraliaBattery Replacement For Australia Adding Another PhoneUseful Information For New ZealandCordless Telephone ProblemRemedy Before Requesting HelpProblemRemedy Useful InformationAnswering System ProblemRemedy Before Requesting HelpUseful Information General ProblemRemedyProblemRemedy During playback, the unit starts to ring and stops playbackFor New Zealand Customers ProblemRemedy Before Requesting HelpInstallations Environment Safety InstructionsSafety PlacementSafety Instructions For New Zealand Users OnlyWARNING NOTICE Important Information For Australia only InstallationInstructions to customer Useful InformationService difficulties PQQX13218ZA-BM SM0901SA0