General ProblemRemedy | Panasonic KX-TC1230NZW, KX-TC1230ALW

ProblemRemedy

During playback, the unit starts to ring and stops playback.

•To answer the call, press (DIGITAL!SP-PHONE) or press (TALK). To resume playback, press (NEW!MESSAGE) after hanging up.

The handset does not display the phone number of the caller whose message is being played.

•Place the handset on the base unit correctly (p. 59).

•If the caller is not stored in the Caller List, the handset will not display the caller’s information.

General

ProblemRemedy

The unit does not work. •Check the settings (p. 13–17).

•Charge the battery fully (p. 14).

•Clean the charge contacts and charge again (p. 15).

•Install the battery properly (p. 74).

•Place the handset on the base unit and unplug the AC adaptor to reset. Plug in, and try again.

•Re-install the battery and place the handset on the base unit (p. 74). Try again.

•KX-TC1230ALW and KX-TC1230NZW are not designed to be used with rotary (pulse dialling) services.

You cannot program items, such as the day and time adjustment.

•Programming is not possible while the unit is in the talk or speakerphone mode, when viewing the Caller List/directory list, or while the answering system is in use.

•Do not pause for over 60 seconds while programming.

•Move closer to the base unit.

•Make sure that the unit is in the standby mode.

Useful Information

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Panasonic KX-TC1230NZW, KX-TC1230ALW General ProblemRemedy, During playback, the unit starts to ring and stops playback

Contents

Operating Instructions Charge the battery for about 10 hours before initial use Before Initial Use Accessories includedFor your future reference For Best Performance Battery ChargeBase Unit Location/Noise Contents Setting the Unit to Call a Pager Transferring a Call Using the IntercomCall Waiting and Caller ID Compatible For Australia only Base unit Location of Controls SKIP/FF First Forward Button p IndicatorVolume Buttons , p , 31 Record Button p 33, 34 Button 55, 56, 63 HandsetAntenna Button p , 25 Handset display Displays Displays Preparation Base unit display Connections Settings Fully charged Medium Low ﬂashing Needs to be recharged Installing the Battery in the HandsetBattery strength Display prompt Battery strength Recharge Battery informationAfter your Panasonic battery is fully charged p Standby mode While the handset is off the base unit Make sure the unit is in the standby mode initially Time and Date AdjustmentYou can select AM/PM or 24-hour clock by programming To check the time and date For Caller ID service users p To select the recall time p Programmable FunctionsDuring programming Press á Yes key Setting the Auto Talk FeaturePress Ö or Ñ repeatedly until the arrow Points to Program To turn the ringer ON, press Ñ or Ö Selecting the Ringer VolumeWith the handset With the base unit Press Ö or Ñ to select the desired Setting the LCD ContrastWhile the arrow points to LCD Contrast, press á Yes key To store your area code Storing Your Area Code Greeting Message Preparing the Answering SystemTo record a greeting message Pre-recorded greeting message Flash Memory Message BackupGreeting message sample To erase the recorded greeting message To store a pager number, press # Pages 62 To select the caller’s recording time , press Points to TAD program Selecting the Caller’s Recording TimePress Selecting the Number of Rings Toll saver when set to AutoPress 0, or 2 to 4 to set the number of rings To redial the last number dialled on the handset Making CallsWith the Handset If noise interferes with the conversation Backlit handset keypad To adjust the receiver volume while talkingTo dial after conﬁrming the entered number To redial after conﬁrming the last number dialled With the Base Unit Digital Duplex Speakerphone Making Calls To release the hold To adjust the speaker volume 8 levels while talkingTo redial the last number dialled on the base unit To put a call on hold Useful information Simultaneous Keypad Dialling Talk into the MIC Answering CallsAuto Talk If the handset is off the base unit, press Talk How caller information is displayed when a call is received Caller ID ServicePrivate name display While the handset is on the base unit To check the number of new callsWhile the handset is off the base unit Viewing the Caller List Using the Caller List Display meaning Ex. When you search from the most recent callTo return to the previous caller To exit the Caller List Calling Back from the Caller List 0355566677 Editing the Caller’s Phone Number Storing Caller List Information in the Directory When the caller’s name is not displayed in the Caller List To erase a speciﬁc caller from the Caller List Erasing Caller List Information To erase all entries in the Caller List To erase a stored number Speed DiallerStoring Phone Numbers in Memory Dialling a Stored Number Storing Names and Numbers in the Directory Using the Directory Dialling buttons p Enter a name, up to 15 characters usingWhile the arrow points to Save Directory, press á Yes key If you make a mistake while entering a name Selecting Characters to Enter NamesNumber of times key is pressed Keys For example, to enter Tom Jones To search for a name by initial Finding Items in the Directory Index table Dialling from the DirectoryKeys Index Editing an Item in the Directory Directory item you want to erase Erasing an Item from the DirectoryPress Ö or Ñ to select Clear Handset Press Intercom to answer IntercomPaging the base unit from the handset Paging the handset from the base unit Handset locator During an intercom call Transferring a Call Using the IntercomFrom the handset to the base unit From the base unit to the handset How to Use the Pause Button Special FeaturesFor Analog PBX Line/Long Distance Service Users Recall Button Automatic Security Code SettingFor Call Waiting Service Users in New Zealand Call Waiting and Caller ID Compatible Points to Set recall Selecting the recall timeDesired time is displayed Press ANSWER!ON to turn on the answering system Setting the Unit to Answer CallsAutomatic Answering Operation Monitoring incoming calls Press and hold NEW!MESSAGE until playback starts Listening to MessagesListening to only new messages Listening to all recorded messages During playback From the Handset Within 5 seconds, press Erase Erasing MessagesErasing a speciﬁc message Erasing all messages Pager Call Make sure that the unit is in the standby mode initiallyStoring a Pager Number To turn off the pager call mode, repeat steps 1 through Setting the Unit to Call a PagerTo conﬁrm the stored pager number To erase the stored pager number Summary of remote operation Remote Operation from a Touch Tone Phone Number Setting the Remote CodeEnter a remote code using a 2-digit To check the remote code Shaded boxes are voice prompts Voice Menu Erasing All Messages All Message PlaybackNew Message Playback Recording a Memo Message Direct Remote Operation Direct commands Skipping the greeting message Turning on the answering system To end remote operation, press RECALL/PLAYBACK Enter the desired direct commands pRemote Operation with the Handset Voice menu Voice menu will start p Each time you press 3, the mode willBase unit, and the mode will not turn on During playback You can also press Ü to repeat a Message Adaptor, then push it in the direction of the arrow Wall MountingTuck the telephone line cord Inside the wall mounting Wall Template To charge the handset battery Close the cover. Make sure you charge Battery ReplacementNew battery for about 10 hours Order to display the battery strength prompt correctly p Adding Another Phone Before Requesting Help Cordless Telephone ProblemRemedy Digits long, the number will not be Before Requesting Help Answering System ProblemRemedy During playback, the unit starts to ring and stops playback General ProblemRemedy For New Zealand Customers Problem Remedy Placement Safety InstructionsSafety Installations Environment For New Zealand Users Only Safety Instructions Instructions to customer Installation PQQX13218ZA-BM SM0901SA0 Service difficulties