Not dispensing water. The dispenser panel is locked.
New installation.
Press and hold the Lock button for 3 seconds to unlock the control panel and dispenser.
Flush and fill the water system.
The doors are difficult to open.
Frozen food
in refrigerator compartment.
Refrigerator or freezer doors are not closed properly,
The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on.
Home filter or reverse osmosis system is used.
The dispenser is not set for water dispensing.
The water filter needs to be changed.
The gaskets are dirty or sticky.
The door is reopened within a short time after having been opened.
The temperature control in the refrigerator compartment is set too cold.
Refrigerator is installed in a cold location.
Food with a high water content was placed too close to the cold air discharge vent.
Water will not dispense if any of the refrigerator doors are left open.
Connect the refrigerator to the water supply and turn the water shutoff valve fully open.
This can decrease water pressure. For optimal operation, do not connect the supply line to a reverse osmosis system. (Refer to Water Pressure section.)
The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water.
The water filter should be changed every 6 months or more often depending on usage. The water filter can become blocked over time with foreign particles and reduce the water pressure.
Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.
When you open the door, warmer air enters the refrigeraton As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily.
Press the Refrigerator Temp. button to set the refrigerator compartment to a warmer temperature.
When room temperature is below 41°F (5°C), food can freeze. The refrigerator should not be operated in temperatures below 55°F (13°C).
Place food with a high water content toward the front of the refrigerator.
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