Troubleshooting Guide

Some functions of this unit may be disabled by some settings made on this unit.

! • Cannot set up the subwoofer.

• Cannot set up the High Pass Filter.

• Cannot set up the Fader.

• No Audio control effect on AUX.

• Preout is not set to subwoofer. “MENU” > “SWPRE” of <Function Control> (page 6)

• <Subwoofer output> of <Basic Operation> (page 4) is not set to On.

• The Dual zone function is enabled. <Audio Setup> (page 23)

! • Cannot set up the subwoofer phase.

The Low Pass Filter is set to Through. <Audio Setup> (page 23)

!• Cannot set up the audio control.

• Cannot set up the audio setup.

You cannot set up during hands-free calling.

!• Cannot select the output destination of the subsource in the Dual zone.

Cannot adjust the volume of the rear speakers. The Dual zone function is disabled. <Audio

Setup> (page 23)

!• Cannot register a security code.

Cannot set up Display Illumination Control. <Demonstration mode Setting> (page 21) is not

turned off.

!• Cannot set up the Power-off timer.

<Security Code> (page 20) is not set.

What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring. Before calling service, first check the following table for possible problems.

General

?The Touch Sensor Tone does not sound.

The preout jack is being used.

The Touch Sensor Tone cannot be output from the preout jack.

?The illumination flashes when the knob or button is operated.

This is the key illumination effect.

You set this effect in “MENU” > “ILM Effect” of <Function Control> (page 6).

?The key illumination effect brought about in conjunction with the sound volume is small.

The key illumination effect may be insufficient

depending on the sound volume and sound quality.

Tuner source

?Radio reception is poor.

The car antenna is not extended. Pull the antenna out all the way.

Disc source

?The specified disc does not play, but another one plays instead.

The specified CD is quite dirty.

Clean the CD, referring to the CD cleaning of the section on <Handling CDs> (page 3).

The disc is loaded in a different slot from that specified.

Eject the disc magazine and check the number for the specified disc.

The disc is severely scratched.

Try another disc instead.

Audio file source

?The sound skips when an Audio file is being played.

The media is scratched or dirty.

Clean the media, referring to the CD cleaning of the section on <Handling CDs> (page 3).

The recording condition is bad.

Record the media again or use another media.

?Noise is heard when carrying out Folder Search.

Noise may be produced if folders without audio files exist continuously in the playing media.

Do not make folders without audio files.

Bluetooth audio source

?The Bluetooth audio player cannot be registered (pairing).

The PIN code is fixed.

When a PIN code is specified in the Instruction Manual for Bluetooth Audio Player, register it with reference to <Registering PIN Code> (page 26) to register the Bluetooth audio player. If no PIN code is specified in the Instruction Manual, try “0000”.

?The sound from the Bluetooth audio player is discontinuous.

The distance between this unit and audio player is too far.

Move the audio player nearer to this unit.

Another Bluetooth device is affecting the Bluetooth communication.

Turn off another Bluetooth device.

Move another Bluetooth device away from this unit.

Another Bluetooth device or profile is used for communication.

The downloading of the Phone book or the SMS disconnects the sound.

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