TROUBLESHOOTING

 

IIADD ERROR"I IIADD ERR"

 

"SEARCH ERROR"I "SEARCH ERR"

 

"CHECK DEVICE"I "CHK DEVICE"

...

"NO SKIPS"

"'

 

 

0

 

 

""C

"NO STATIONS"

c:::

0...

 

 

"'

"STATION liMIT"/

 

 

"STATION liM"

 

"UPGRADE APP"

 

"CH LOCKED"

 

"CHAN UNSUB"

 

"CHAN UNAVAIL"

!

"CHECK ANTENNA"I

"CHK ANTENNA"

~

X

 

 

V\

 

 

New station creation is unsuccessful.

Check the Pandora application on your device. The skip limit has been reached.

No station is found.

The number of registered stations has reached its limit. Retry after deleting an unnecessary station on your device.

Make sure you have installed the latest version of the Pandora application on your device.

The selected channel is locked. Enter the correct pass code to unlock.(-+9)

The selected channel is unsubscribed. Calll-866-635-2349to subscribe.

The selected channel is unavailable.

Check the antenna and its connection are in good condition.

 

 

No Bluetooth device is

Search from the Bluetooth device again.

 

 

 

detected.

Reset the unit.(-+ 3)

 

 

 

 

 

Pairing cannot be made.

Make sure you have entered the same PIN code to both the unit

 

 

 

 

and Bluetooth device.

 

 

 

 

 

 

Delete pairing information from both the unit and the Bluetooth

 

 

 

 

device, then perform pairing again.

 

 

 

'"DEVICEFULL" appears.

 

The number of registered devices has reached its limit. Retry

 

 

 

 

after deleting an unnecessary device.

 

 

 

Echo or noise occurs.

Adjust the microphone unit'sposition.(-+

10)

 

 

 

Check the [ECHO LEVEL] setting.(-+12)

 

 

 

Phone sound quality is

Reduce the distance between the unit and the Bluetooth device.

 

1

poor.

Move the car to aplace where you can get abetter signal reception.

®

I Voice calling method is

Use voice calling method in amore quiet environment.

~ I not successful.

Reduce the distance from the microphone when you speak the

.S

 

 

 

name.

 

 

 

QJ

 

----------------------------

Make sure the same voice as the registered

voice tag is used.

::s

------------

·

~~

 

 

·--

·---

~~-------

~---------

 

 

"NOT SUPPORT" appears.

 

The connected phone does not support Voice Recognition feature.

::s

"CHECK TUNER"

.i::

v;

 

 

"NO SIGNAL"

 

"SUBSCRIPTION UPDATED- ENTER

 

TO CONTINUE." I "SUBSCRIPTN

 

UPDATED- ENTER TO CONTINUE."

Make sure the SiriusXM Connect Vehicle Tuner is connected to the unit.

Make sure the antenna is mounted outside the vehicle.

Your subscription is updated. Press the volume knob to continue.

I

"ERROR" appears.

I

Sound is being

 

interrupted or skipped

 

during playback of a

 

Bluetooth audio player.

 

Try the operation again. If "ERROR" appears again, check ifthe

 

device supports the function you have tried.

Reduce the distance between the unit and the Bluetooth audio

 

player.

Turn off, then turn on the unit and try to connect again.

Other Bluetooth devices might be trying to connect to the unit.

"WRONG CODE"

Make sure you have entered the correct pass code.(-+9)

The connected Bluetooth

Check whether the connected Bluetooth audio player supports

audio player cannot be

 

Audio/Video Remote Control Profile (AVRCP). (Refer to the

controlled.

 

instructions of your audio player.)

 

Disconnect and connect the Bluetooth player again.

"HF ERROR" appears.

 

Reset the unit and try the operation again. If this does not solve

 

 

the problem, consult your nearest service center.

18

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Kenwood KDC-X597 instruction manual Reset the unit.-+, No station is found, Chan Unavail, Check Antennai, CHK Antenna