Troubleshooting Guide

The messages shown below display your systems condition.

TOC ERR:

• The disc is quite dirty. The disc is upside-

 

down. The disc is scratched a lot.

 

• No disc has been loaded in the disc

 

magazine.

E-05:

The disc is unreadable.

E-77:

The unit is malfunctioning for some reason.

 

Press the reset button on the unit. If the

 

“E-77” code does not disappear, consult

 

your nearest service center.

E-99:

Something is wrong with the disc magazine.

 

Or the unit is malfunctioning for some reason.

 

Check the disc magazine. And then press

 

the reset button on the unit. If the “E-99”

 

code does not disappear, consult your

 

nearest service center.

MEC ERR:

The unit is malfunctioning for some reason.

 

Press the [0] button on the unit. If the

 

error message does not disappear when

 

you eject the disc and insert it again,

 

consult your nearest service center.

IN (Blink):

The DVD player section is not operating

 

properly.

 

Reinsert the disc. If the disc cannot be

 

ejected or the display continues to flash

 

even when the disc has been properly

 

reinserted, please switch off the power

 

and consult your nearest service center.

PROTECT (Blink):

The speaker wire has a short-circuit or touches the chassis of the vehicle, and then the protection function is activated.

Wire or insulate the speaker cable properly and press the reset button. If the “PROTECT” code does not disappear, consult your nearest service center.

NA FILE:

An Audio file is played with a format that this

 

unit can’t support.

COPY PRO:

A copy-protected file is played.

READ ERR:

The file system of the connected USB device

 

is broken.

 

Copy the files and folders for the USB

 

device again. If the error message is still

 

displayed, initialize the USB device or use

 

other USB devices.

NO DVICE:

The USB device is selected as a source

 

although no USB device is connected.

 

Change the source to any source other

 

than USB. Connect an USB device, and

 

change the source to USB again.

NA DVICE:

• An unsupported USB device is connected.

 

• Connection to the iPod has failed.

 

Check that the connected iPod is an iPod

 

that is supported. See <About Audio file>

 

(page 4) for information on supported

 

iPods.

NO MUSIC/E-15:

The connected USB device contains no playable audio file.

Media was played that does not have data recorded that the unit can play.

USB ERR:

Some trouble may have occurred to the

 

connected USB device.

 

Remove the USB device, turn off the unit,

 

wait for about 10 seconds, and then turn

 

on the unit again. If the same display is

 

repeated, use another USB device.

iPod ERR:

Connection to the iPod has failed.

 

Remove the USB device and then

 

reconnect it.

 

Confirm that the software for the iPod is

 

the latest version.

REG ERR:

The disc you wanted to play has a region

 

code that cannot be played with this unit.

PARK OFF:

Source for displaying video is selected while

 

car is traveling.

 

Video will be displayed when the car is

 

stopped and the parking brake has been

 

engaged.

 

Press the [DISP] button for at least 1

 

second. The display of this unit can be

 

temporarily hidden.

READING:

The unit is reading the data on the media.

38 KDV-U4349/ KDV-U4349M/ KDV-U4449