Troubleshooting Guide

The messages shown below display your systems condition.

TOC Error:

• No disc has been loaded in the disc

 

magazine.

 

• The CD is quite dirty. The CD is upside-

 

down. The CD is scratched a lot.

Error 05:

The disc is unreadable.

Error 77: The unit is malfunctioning for some reason.

Press the reset button on the unit. If the “Error 77” code does not disappear, consult your nearest service center.

Error 99: Something is wrong with the disc magazine. Or the unit is malfunctioning for some reason.

Check the disc magazine. And then press the reset button on the unit. If the “Error 99” code does not disappear, consult your nearest service center.

Protect (Blink): The speaker wire has a short-circuit or touches the chassis of the vehicle, and then the protection function is activated.

Wire or insulate the speaker cable properly and press the reset button. If the “Protect” code does not disappear, consult your nearest service center.

Unsupported File:

An Audio file is played with a format that this unit can’t support.

Copy Protection:

A copy-protected file is played.

Read Error:

The file system of the connected USB device

 

is broken.

 

Copy the files and folders for the USB

 

device again. If the error message is still

 

displayed, initialize the USB device or use

 

other USB devices.

No Device:

The USB device is selected as a source

 

although no USB device is connected.

 

Change the source to any source other

 

than USB. Connect an USB device, and

 

change the source to USB again.

N/A Device:

• An unsupported USB device is connected.

 

• Connection to the iPod has failed.

 

Check that the connected iPod is an iPod

 

that is supported. See <iPod/iPhone that

 

can be connected to this unit> (page 70) for

 

information on supported iPods.

No Media File/Error 15:

•The connected USB device contains no playable audio file.

•Media was played that does not have data recorded that the unit can play.

USB ERROR:

Some trouble may have occurred to the

 

connected USB device.

 

Remove the USB device, then cycle the

 

power switch to ON. If the same display is

 

repeated, use another USB device.

iPod Error:

Connection to the iPod has failed.

 

Remove the USB device and then

 

reconnect it.

 

Reset the iPod.

USB REMOVE (Blink):

The Remove mode has been selected for the USB device/iPod. You can remove the USB device/iPod safely.

Over Capacity: Recording or copying was canceled because internal memory space ran out while copying from USB device.

Delete unnecessary files and record or copy once more.

Copy Error:

• An incompatible digital audio player was

 

used.

 

• Cannot copy because the USB device is not

 

firmly inserted.

Delete Error:

Format Error: Abnormal condition detected while deleting or formatting.

Repeat the operation once more. This may take some time. If the message recurs, contact your nearest Kenwood dealer.

Can’t Download:

Download Error:

This unit does not work properly for some

reason.

Press the reset button to download it again. If this error is still displayed, consult a local Kenwood dealer.

Try all over again from the start. If this error is still displayed, consult a local Kenwood dealer.

Writing Error: Writing failed while the file was downloaded.

Try the downloading again.

Tuner/ SIRIUS/ XM/ HD Radio reception

Memory Full:

The TAG Memory of HD Radio receiver or

 

Radio Data System is full.

iPod Full:

The iPod Memory is full.

No TAG Function:

iPod which does not support the TAG Memory is connected.

N/A Channels: No receivable channel and category.

No Access:

The procedure preset with mixed preset

 

memory function cannot be available.

 

The preset content may not be recalled

 

depending on the selected band or source.

84KIV-BT901/ KIV-701