Troubleshooting

You can solve many common cooktop problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve your problem without outside help. If the suggestions do not work, see “Requesting Assistance or Service” on page 21 (In the U.S.A.), or on page 22 (in Canada).

Problem

Problem Cause

Solution

 

 

 

Nothing will operate.

• The cooktop is not wired into a live

• Wire the cooktop into a live circuit

 

circuit with proper voltage.

with proper voltage. (See installation

 

• The cooktop is not properly connect-

instructions.)

 

• Contact a KitchenAid designated

 

ed to the gas supply.

 

• A household fuse has blown or a cir-

service technician to reconnect the

 

cooktop to the gas supply.

 

cuit breaker has tripped.

 

• Replace household fuse or reset

 

• A control knob is not set correctly.

 

circuit breaker.

 

 

 

 

• Push in the control knobs before

 

 

turning them.

 

 

 

The burner fails to light.

• A household fuse has blown or a

• Replace household fuse or reset

 

circuit breaker has tripped.

circuit breaker.

 

• The burner is wet from being

• Let it dry.

 

washed.

 

 

• The burner ports may be clogged.

• Clean them with a straight pin.

 

 

(See page 19.)

 

 

 

The burner flames are

• The burner ports may be clogged.

• Clean them with a straight pin.

uneven.

 

(See page 19.)

The burner flames lift off

• The burner needs cleaning.

• Clean as directed on page 16.

the ports, are yellow, or

• The air/gas mixture is incorrect.

• Contact a KitchenAid designated

are noisy when turned

 

service technician to check the

off.

 

air/gas mixture or see Installation

 

 

Instructions.

 

 

 

Cooking results are not

• The cooktop is not level.

• Level the cooktop.

what you expected.

 

 

 

• The pan used is not the correct type

• Refer to a reliable cookbook for

 

or size.

recommended pan type and size.

 

• The flame size does not fit the cook-

• Pan should be the same size or

 

ware being used.

slightly larger than surface cooking

 

 

are being used.

 

• The flow of combustion and/or venti-

• Remove any obstructions around

 

knobs or burners.

 

lation air to the cooktop is blocked.

 

 

 

 

 

20

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KitchenAid KGCC505H, KGCC566H warranty Troubleshooting, Problem Problem Cause Solution
Page 19 Page 21

KGCC566H, KGCC505H specifications

The KitchenAid KGCC505H, KGCT365G, KGCT055G, KGCSIGGG, and KGCC566H are standout options in the realm of kitchen appliances, each offering unique features that cater to diverse culinary needs.

The KitchenAid KGCC505H is a powerful 30-inch five-burner gas cooktop that brings versatility to home cooking. Its high-output burners deliver intense heat, ideal for searing meats or boiling water quickly. With precise temperature control for simmering delicate sauces, this model embodies the kitchen essential for the amateur cook as well as the culinary enthusiast. The continuous cast iron grates allow pots and pans to glide smoothly between burners, making for a seamless cooking experience.

Next, the KGCT365G, a 36-inch gas cooktop, stands out for its professional-grade performance. Featuring Burner Technology that provides a range of cooking options, it includes a powerful dual-ring burner for high-heat cooking and a simmer burner for slow, controlled cooking. Its elegant stainless steel finish not only adds a modern touch to any kitchen but ensures durability and easy maintenance, making it a favorite among chefs.

The KGCT055G is a compact 30-inch model that emphasizes efficiency without sacrificing performance. This cooktop is designed with multiple burners featuring varying BTU outputs, allowing for a range of cooking techniques. It's particularly praised for its easy-to-clean design and consistent flame delivery, ensuring reliability in all culinary endeavors.

The KGCSIGGG brings innovation and style to the table with its unique layout and features. This cooktop is equipped with three powerful burners and a griddle, perfect for cooking breakfast favorites like pancakes and bacon simultaneously. The grill function provides an option for grilling indoors, expanding the cooking versatility beyond traditional stovetop methods.

Lastly, the KGCC566H highlights KitchenAid's commitment to functionality and user-friendly design. Featuring five burners with a central burner ideal for high-performance cooking, this model also includes a removable, dishwasher-safe griddle, making it easy to clean after that weekend brunch or family BBQ. With its sleek design and thoughtful features, it’s a favorite among modern culinary spaces.

Together, these KitchenAid cooktops epitomize quality, versatility, and design, making them ideal choices for any kitchen setup. Whether you're a casual home cook or a professional chef, these cooktops deliver exceptional performance tailored to meet your cooking style.
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