TROY Group MAN-EXT2000 manual Troubleshooting

Models: MAN-EXT2000

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SET NETWARE PASSWORD command) and in the file server (using the PCONSOLE Print Server

Information Change Password command).

3.Make sure that you have enabled at least one NetWare file server using the SET NETWARE SERVER servername ENABLED command.

4.Have you exceeded your NetWare user limit?

5.If you have V3.00 or earlier firmware , make sure that you enabled either 802.3 or Ethernet II frames on your file server, particularly if you have a NetWare 3.12 or 4.xx file server (since these NetWare versions default to 802.2), since these versions of firmware do not support 802.2 or SNAP frames. Also, if you are using NetWare 4.xx, make sure that you have enabled bindery emulation on the file server.

6.Make sure that the print server name you used in PCONSOLE exactly matches the name that is configured in the print server, and make sure it is defined as a Queue Server for the print queue.

7.If you are running both 802.3 and Ethernet II frames on different file servers on your network, there is a possibility that the print server may not make a connection to the desired file server. Try forcing the frame type to the desired one using the SET NETWARE FRAME command from the TROY XCD print server remote console.

8.If you are losing portions of your print job and you are using the DOS NetWare drivers, try setting the

14-12 Troubleshooting

Page 186
Image 186
TROY Group MAN-EXT2000 manual Troubleshooting