TROY Group MAN-EXT2000 manual LAT Troubleshooting

1.If the print server does not show up under JetAdmin on a Windows 95/98 Peer-to-Peer network, try removing all of the Windows 95 network software from the Network Control panel and then reinstalling them as follows:

-First install the IPX/SPX-Compatible Protocol, the Client for Microsoft Networks, and the network adapter card driver.

-Restart the system, and then add the HP JetAdmin service.

2.Because of the many changes that have been incorporated in Windows 95/98 Peer-to-Peer printing since its introduction, it is a good idea to upgrade to the latest version of JetAdmin (available on the HP web site at http://www.hp.com).

LAT Troubleshooting

If you cannot print from a VMS system and you have checked the hardware and network as described in the previous steps, then check the following (note that it is always a good idea to try creating a new queue with a different LAT port to reduce the possibility of setup errors):

1.If the queue pauses (Dataset Hangup or Error Writing As) when you try to print, check that the TROY XCD print server node name and port name (or service name) agree with the names defined for the VMS print queue in LATCP or for ULTRIX print queue in the /etc/ printcap file (ts parameter) and lcp -hcommand. The names MUST EXACTLY agree in order for printing

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