print server. If you cannot ping the print server, you will not be able to print.

2.Make sure that TCP/IP and lpr printing are installed and running on the Windows NT system or the LAN Server file server.

3.If you are having problems printing to the TROY XCD print server from a client PC that is connected to a Windows NTAS or LAN Server file server, verify that you can print a job directly from the DOS or OS/2 prompt on the file server. If you can print from the file server but not from the client, then the problem is probably with the NetBEUI communications rather than with the TCP/IP link to the TROY XCD print server. Check your file server network setup (for example, make sure that you can print from the client to other printers on the network.

4.If you have problems with Windows NT queues locking up when the active print job is deleted, try setting the IP timeout to one minute with the console command SET IP TIMEOUT 1.

5.There were a number of lpr/lpd-related problems fixed in the V3.46 firmware. Therefore, if you are experiencing intermittent queue problems and you have an older version of firmware, TROY XCD recommends that you upgrade to 3.46 or later.

Windows 95/98 Peer-to-Peer Troubleshooting

If you are having trouble printing on a Windows 95 Peer-to- Peer network, check the following:

Troubleshooting 14-17

Page 191
Image 191
TROY Group MAN-EXT2000 manual Windows 95/98 Peer-to-Peer Troubleshooting