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Customer Support and
Warranty
Customer Support
TROY XCD, Inc. offers several customer support options to assist you in the event you experience difficulties with your TROY XCD print server, including telephone support, repair services, extended warranty, and advance replacement.
Worldwide Web Support
The TROY XCD worldwide web site provides a quick and easy way to answer many common technical questions. It includes a wide variety of technical support tips, as well as copies of product manuals, product literature, and firmware load images.
The web site is located at http://www.troyxcd.com.
Whom to Call
Your first point of contact for technical support is the Distributor or Dealer from whom you bought your TROY XCD print server. They are familiar with your needs, and will generally be able to provide you with the fastest and most comprehensive support.