Intermittent Problems
If the print server and the printer start up OK, but you intermittently have problems printing, check the following:
1.Excessive NetWare polling can be a big cause of intermittent problems. Make sure that you have only enabled the NetWare file servers that you need for printing (do a SHOW NETWARE command from the print server console to see the enabled file servers). If you have V3.21 or earlier firmware, make sure that NetWare polling is disabled by using the console command SET NETWARE RANGE 0. If you are not using NetWare, you can disable NetWare entirely with the command SET NETWARE DISABLED.
2.If you can print small jobs OK but large graphics jobs are distorted or incomplete, make sure that you have adequate memory in your printer.
3.There is a problem with V3.34 and earlier versions of firmware when printing long jobs over the serial port. The solution is to upgrade the print server to the latest firmware.
4.Check the individual protocol troubleshooting sections in this chapter for additional causes of intermittent printer problems.
TCP/IP Troubleshooting
If you are using TCP/IP and cannot print to the print server and you have checked the hardware and network as described in the previous steps, then check the following (note that it is
