TROY Group MAN-EXT2000 manual Verifying the Connection to the Printer

Verifying the Connection to the Printer

Before attempting to print, it is very important to verify the connection between the print server and the printer. If this connection is not good you will not be able to print!

To verify this connection, make sure that both the print server and the printer are powered on and ready.

•If you have an XConnect II or XConnect II Lite, push switch 1 (Normal/Factory/Test) on the print server to the ON position and then back to the OFF position.

•If you have an XConnect 100, Pony 100, or Pony Print Server Plus, push the Test button in briefly (more than on-eighth second but less than five seconds).

If the connection is good, a test page will be printed on the printer. If nothing prints out, make sure that the cable is good and that it is securely fastened. If possible, try a different cable. If you have an XConnect II, XConnect II Lite, or XConnect 100, make sure that you are not exceeding the 1.75 meter (6 foot) cable length restriction. If the cable is OK but you still can't print the self-test page, you may need to adjust the parallel port settings as described in the next section.

Important Note: The test page only works with printers that can directly print PCL, PostScript, or text. It will not work with some low-end "Windows" printers like the HP DeskJet 820 (which does the image rasterization in the PC), nor will it work with HP-GL/2 or RTL plotters (unless the PostScript option is installed). For such devices, you must print a job from an appropriate application program in order to test the print server-to-printer connection.

2-18 Installation