6.Make sure that the /etc/printcap file (if applicable) is typed in correctly. In particular, look for missing ":" and "\" characters, because a small error anywhere in the file can have major consequences. Also check the /usr/spool directory to make sure that you have created a valid spool directory.

7.If you are using a Berkeley-based UNIX, make sure that the daemon is started on Berkeley based systems with the command lpc start printer, where printer is the name of the local print queue.

8.If you are using an AT&T-based UNIX, make sure the printer is enabled (enable printer, where printer is the name of the local print queue).

9.Make sure that the lpr/lpd remote line printer service are running on the host computer (refer to your host computer documentation for information on how to do this).

10.If you cannot print from DEC TCP/IP Services for VMS (UCX), make sure that you have version 2.0B or later of this software, because earlier versions will not work with the TROY XCD print servers.

11.If jobs are run together or do not eject from the printer, try setting the service (remote printer) with EOT set to the appropriate printer reset string. This string is number 4 (<ESC>%-12345X) for all newer HP printers. For example:

SET SERVICE BINARY_P1 EOT 4

Troubleshooting 14-9

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TROY Group MAN-EXT2000 manual SET Service BINARYP1 EOT