Service and | Support |
3Com | Corporation is committed to providing our customers with a full range |
of | support services to provide maximum network uptime. |
This | section describes: |
| Warranty Information |
Software Subscription Service
Support
Warranty Information
3Com products are covered under a limited factory warranty. This
warrranty covers | defects | in | the | hardware, | software, | or | firmware. Hardware |
and firmware is | covered | for | one | year and | software | is | covered for 45 days. |
Software Subscription Service
Software Subscription Service (SSS) is available from 3Com Corporation at additional cost. SSS provides you with all software upgrades for a one
year period for that product. For example, if you purchase version 1.0 of a product and you purchase SSS at that time, you will be entitled to all software releases for that product for one year. This includes all major releases and all minor releases.
To | order | SSS, | call | 3Com | Corporation in the U.S. at | or | ||
ask | for | the | SSS Coordinator. You can | also send | a FAX | |||
to | the SSS | coordinator | at | be | ||||
prepared | to | provide | the | following information: |
|
| ||
Ship to address
Bill to address
Product serial numbers
Current software version
Original purchase order
xxiv ONcore ATM Switch/Control Module: Installation and User's Guide
