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Support from Your Network Supplier
If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the following information ready:
Diagnostic error messages
A list of system hardware and software, including revision levels
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section on how contact 3Com.