Troubleshooting |
| Phase | 3 | Problems |
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To troubleshoot | Phase 3 problems, an 3Com | service engineer needs the information | |||||||||||||||||||||
listed | in | this | section. In order to record | trace | information, | follow these | steps: | ||||||||||||||||
1. Use | a | TFTP | file | server | in | IP | over | ATM | or | LAN | emulation | mode. |
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2. Reproduce | the | problem | and | activate | the settracetracebymaine teraceing |
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on or set trace trs_trace on, as requested by the 3Com service engineer. |
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3. Stop | the | trace | by | entering | the | SET | TRACE command andoff.specifying |
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For more information on the SET TRACE command, seeONcoretheSwitching |
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Hub/CELLplex 4000 ATM Command Reference Guide. |
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Types | and | slot | numbers | of |
| all | modules | installed | in | the | hub, | displayed by | the SHOW | ||||||||||
MODULE | ALL |
| VERBOSE | command. |
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ONcore | hub | information configured using Distributed Management Module (DMM) |
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commands |
| and | displayed | by |
| entering | the | SHOW DEVICE, SHOW HUB, | SHOW |
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MODULE | ALL, | and SHOW | MODULE | VERBOSE | commands. |
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ONcore | hub information configured using 6416SW commands and displayed by |
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entering | the | SHOW | DEVICE, | SHOW | HUB | (if | DMM | module | not | installed), | SHOW |
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MODULE | ALL, | SHOW | MODULE | VERBOSE, | and |
| SHOW | PORT | ALL | commands. |
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Type and characteristics of each ATM device attached to the hub.
ON/OFF condition and color of the LEDs on each module installed in the hub.
Last 6416SW commands entered from the local console.
Error log information uploaded to the host by entering the UPLOAD command.
Trace information uploaded to the host by entering the UPLOAD command.
Q.2931 error code for the clear cause in the SVC.
For more information on the UPLOAD command, ONcoresee theSwitching
Hub/CELLplex 4000 ATM Command Reference Guide.
