ONcore Cannot PING the ARP Servers and Vice-versa

Use the SHOW DEVICE command and look at the Q2931 cause:

Cause Code: 31

Explanation: The IP address of the hub is not in the same IP subnet as the ARP server.

Steps to Take:

1. Change the IP address or IP subnet mask of the ONcore hub.

Cause

Code:

1

 

 

 

 

 

 

 

Explanation:

A wrong ARP server address

was

entered with the SET DEVICE

 

ARP_SERVER

command, or the port of the

ARP

server

is

NOT IN

SERVICE

or

NO

ACTIVITY

status.

 

 

 

 

 

 

 

Steps

to Take:

 

 

 

 

 

 

 

1. Check

that the port attached to

the

ARP server is OKAY, then check that the ATM

address shown by the ARP server is exactly

the

same

as the

one

entered in the

ONcore

hub (by entering the SHOW

DEVICE

command).

 

 

 

 

Cause Code: 3

Steps to Take: If the ARP server is in the same cluster (SSI links):

1. An

SSI port

has

not enough bandwidth. Having several SSI ports on the module

may

reach

the

bandwidth limit.

Spread the SSI ports over several modules.

2.The ATM address of an ONcore hub located on the PING path has been changed. Disable the SSI link and re-enable it.

If the above does not solve the problem, take a TRS dump (with the DUMP TRS command), and contact your 3Com representative.

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3Com 6416SW manual ONcore Cannot Ping the ARP Servers and Vice-versa, Cause Code, Not, Activity