501974402003_UK
15 Problems that can be resolved before calling the Customer Care Centre
PROBLEM |
|
| CAUSE | SOLUTION |
|
|
|
| |
Ground coffee is being | • | Too much ground coffee has | • Remove the infuser and thoroughly | |
used (not beans) and the |
| been added. | clean the inside of the appliance, as | |
appliance does not pour |
|
|
| described in chapter 11.2. Repeat the |
the coffee. |
|
|
| operation using a maximum of 1 |
|
|
|
| measure of ground coffee. |
| • | The | button has not | • Thoroughly clean the inside of the |
|
| been pressed and the | appliance, as described in chapter 11.2. | |
|
| appliance has used both the | Repeat the operation, first pressing the | |
|
| ground coffee added and the | button as described in chapter 8. | |
|
| coffee ground by the mill. |
| |
| • Ground coffee has been added | • Remove the infuser and thoroughly | ||
|
| when the appliance is off. | clean the inside of the appliance, as | |
|
|
|
| described in chapter 11.2. Repeat the |
|
|
|
| operation, but switch the appliance on |
|
|
|
| first |
|
|
|
| |
The coffee does not run | • | The holes in the spouts are | • Scrape the holes with a needle (see | |
out from the spouts, but |
| clogged with dry coffee. | chapter 11.1, Fig. 23). | |
from around the service | • | The mobile container inside | • Thoroughly clean the mobile container, | |
door. |
| the service door is blocked | particularly near the hinges to ensure | |
|
| and cannot swing. | they are free to swing smoothly. | |
|
|
|
|
|
25