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After-Sales Service

Before contacting the Customer Care Centre:

Switch the appliance on again to see if the problem has been eliminated. If it has not, switch off the appliance and repeat the operation after one hour. If your appliance still does not work properly after carrying out the checks listed in the troubleshooting guide and switching the appliance on again, contact the Customer Care Centre, clearly explaining the problem and specifying:

the appliance type and serial number (given on the rating plate).

the type of fault.

the model.

the Service number (the number after the word SERVICE on the rating plate inside the appliance).

your full address.

your telephone number and area code.

Electrical connection for Great Britain and Ireland only

Warning - this appliance must be earthed

Fuse replacement

If the mains lead of this appliance is fitted with a BS 1363A 13amp fused plug, to change a fuse in this type of plug use an A.S.T.A. approved fuse to BS 1362 type and proceed as follows:

1.Remove the fuse cover (A) and fuse (B).

2.Fit replacement 13A fuse into fuse cover.

3.Refit both into plug.

Important:

The fuse cover must be refitted when changing a fuse and if the

fuse cover is lost the plug must not be used until a correct replacement is fitted.

Correct replacement are identified by the colour insert or the colour embossed in words on the base of the plug.

Replacement fuse covers are available from your local electrical store.

For the Republic of Ireland only

The information given in respect of Great Britain will frequently apply, but a third type of plug and socket is also used, the 2-pin, side earth type.

Socket outlet / plug (valid for both countries)

If the fitted plug is not suitable for your socket outlet, please contact KitchenAid Service for further instruction. Please do not attempt to change plug yourself. This procedure needs to be carried out by a qualified technician in compliance with the manufactures instructions and current standard safety regulations.

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KitchenAid KSCX 3610 manual After-Sales Service, Electrical connection for Great Britain and Ireland only