46
Chapter 8
Camera Communications
Problem Cause Solution
The computer
cannot
communicate with
the camera.
There is a problem with
the configuration of the
USB port on your
computer.
Go to the online help for
KODAK Camera Connection
Software (page31),see
Getting Started: Conn ect the
Camera to Your Computer
Or, go to
http://www.kodak.com and
click Service and Support.
Camera power is off. Turn the camera on
(page4).
Some Advanced Power
Management utilities on
laptops can turn off
ports to save battery life.
See the Power Management
section of your laptop user’s
guide to disable this feature.
USB cable is not
securely connected.
Reconnect cable to camera
and computer ports
(page33).
Software is not insta lled. Install the so ftware
(page30).
There are too many
applications running on
your computer.
Disconnect your camera
from the computer. Close all
software applicatio ns,
reconnect your camera and
try again.
The Battery Monitor or
similar software run s
constantly.
Close that software before
starting the KODAK Software.