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Chapter 9

Telephone Customer Support
If you have questions concerning the operation of KODAK software or the
camera, you may spe ak directly to a cust omer support repre sentative.

Before You Call

Before you call to s peak to a custome r support representa tive, please have th e
camera connected to your computer, be at your computer, and have the
following information available:
Operating system__________________________________________
Processor speed (MHz)_____________________________________
Computer model __________________________________________
Amount of memory (MB)____________________________________
Exact error message you received_______________________________
Version of installation CD____________________________________
Camera serial number______________________________________

Telephone Numbers

mU.S.—call toll free, 1-800-235-6325, between the hours of 9:00 a.m. and
8:00 p.m. (Eastern Standard Time) Monday through Friday.
mCanada—call toll free, 1-800-465-6325, between the hours of 9:00 a.m.
and 8:00 p.m. (Eastern Standard Time) Monday through Friday.
mEurope—call the Kodak Digital Imaging Suppor t Centre toll free number
associated with your locatio n, or the U.K. toll line,
44-0-131-458-6714, between the hours of 09.00 and 17.00 (GMT/CET)
Monday through Friday.