Getting help

If

Try one or more of the following

 

 

Stored pictures are corrupted.

Retake pictures. (Do not remove card while the camera is on. Keep rechargeable battery charged.)

Transfer the pictures to the computer (page 37), then format the card or internal memory (see page 36).

Caution: Formatting a card deletes all pictures and videos, including protected files.

In Review mode,

Check the image storage location setting (page 36).

you do not see a

 

picture (or the

 

expected picture)

 

on the LCD screen.

 

 

 

In Review mode, a

Transfer the picture to the computer (page 37), then format the card or

blue or black

internal memory (see page 36).

screen is displayed

Caution: Formatting a card deletes all pictures and videos,

instead of a

including protected files.

picture.

 

 

 

Shutter button

Turn on the camera (page 3).

does not work.

Transfer pictures to the computer (page 37), delete pictures from the

 

camera (page 21), switch image storage locations (page 36), or insert

 

a card with available memory (page 5).

Picture is too light. Move so there is at least 2 ft (0.6 m) between the camera and the subject.

Turn off the flash, or move further from the subject. Decrease Exposure Compensation (page 16).

Picture is not clear. Clean the lens (page 54).

Make sure your camera is not in Close-up mode (page 6).

Move so there is at least 2 ft (0.6 m) between the camera and the subject.

Press the Shutter button halfway to focus and set exposure. When the framing marks turn green, press the Shutter button completely down.

Place the camera on a steady surface.

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Kodak R502 manual Picture or, Including protected files