Getting help

Troubleshooting

For step-by-step product support, go to www.kodak.com/go/slicesupport and choose Step-by-Step Solutions and Repair.

Camera problems

If

Try one or more of the following

Camera does not

If battery power is extremely low, the camera may turn off. In most cases,

turn on.

this is normal and can be corrected by recharging the battery.

 

In the U.S. and other countries where the Step-by-Step Solutions

 

and Repair tool is available:

 

Recharge the battery or install a new one. See page 1.

 

If the problem persists, go to Step-by-Step Solutions and Repair to

 

resolve or to set up a repair request.

 

In countries where the Step-by-Step Solutions and Repair tool is

 

not available:

Remove the battery. Wipe the battery contacts with a soft, clean cloth. Install the battery, then turn on the camera.

Recharge the battery or install a new one. See page 1.

If the problem persists:

 

Verify that you are using the correct battery. Go to

 

www.kodak.com/go/batterychart.

 

Recharge the battery or install a new one. See page 1.

 

If the problem persists, go to www.kodak.com/go/wwcontacts to

 

locate your nearest repair center.

 

 

Camera does not

Remove the battery, then reinsert or replace it. If the camera still does

turn off.

not function, go to www.kodak.com/go/slicesupport and select

 

Step-by-Step Solutions and Repair.

Pictures remaining The camera is operating normally. Continue taking pictures. number does not

decrease after taking a picture.

44

www.kodak.com/go/support

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Kodak R502 manual Troubleshooting, Camera problems