7 | Troubleshooting |
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7.2Unable to Make Correct Settings / Unable to Print Exactly as Set
Perform these troubleshooting procedures if you cannot make proper settings in the print driver or when the print results do not represent what has been set.
Note
Some of the printer driver functions cannot be combined with another.
Symptom | Possible Cause | Action | |
Unable to select an item | Some functions cannot be | Do not select items that are | |
in the printer driver. | combined. | dimmed. | |
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The “Conflicts” dialog | An illegal combination of functions | Check for combination and | |
box is displayed on the | has been made. | make a correct | |
PC screen. |
| combination of functions. | |
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Unable to print exactly as | Incorrect settings are made. | Check the setting for each | |
set. |
| item of the printer driver. | |
The combination of the functions, | |||
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| though valid on the printer driver, |
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| is invalid on the copier. |
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| The paper size, paper direction, | Make correct settings on | |
| and other settings made on the | the application. | |
| application takes precedence over |
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| those made in the printer driver. |
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The watermark cannot | The watermark is not correctly set. | Check the watermark | |
be printed. |
| setting. | |
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| The watermark density is set to a | Check the “Shading” | |
| low level. | setting. | |
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| Watermark may not be printed in | No watermark can be | |
| graphics applications. | printed in this case. | |
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Unable to specify Staple. | No staple can be made if Media | Check the setting for each | |
| Type is Thick, Transparency or | item of the printer driver. | |
| Envelope. |
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Unable to staple. | The number of prints to be stapled | Change the Copies setting. | |
| (with |
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| Up to 50 prints. |
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| The number of prints to be center |
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| stapled (with |
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| Up to 2 to 15 prints. |
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| No stapling can be effected if the | Check the document. | |
| document contains pages of |
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| different sizes. |
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The stapling position is | Orientation setting is wrong. | Check the stapling position | |
not what is expected. |
| on “Page Layout” of a | |
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| printer driver property | |
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| sheet. | |
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Pi3505e Printer Driver |