Kyocera FS-3140MFP Error Messages

8

Troubleshooting

8-3

Error Messages

When an error occurs, the display may show one of the error messages listed below. These will help you identify and

correct the problem.

NOTE: When a transmission error occurs, a sent/receipt result report is produced. Check the error code shown in

the report and refer to the Error Code List on page 11 of the Appendix for a description. To print the sent/receipt

result report, refer to Send Result Reports on page 5-5 and FAX RX Result Reports on page5-6.

You may also check error codes using the activity report. (Refer to Activity Report on page5-7.)

Message Checkpoint Corrective Action Reference

Page

Machine failure.

Call service.

– Turn the main power switch

off and on, or unplug the

power cord and plug it in

again. If the message still

appears, note the error code.

Turn the main power switch

off and unplug the power

cord. Call your service

representative.

–

Polling box limit exceeded.

Job is canceled.

– Polling box capacity is used

up with document data.

Press the OK key. The job is

canceled.

Try to perform the job again

after printing or deleting the

data in the polling box.

4-33

Job Accounting restriction

exceeded.

– The number of paper used

has exceeded the limit

preset by Job Accounting.

No further operation is

possible. Press the OK key.

The job is canceled.

Try to perform the job again

after resetting the limit for

paper use.

Refer to the

machine’s

Operation

Guide.

Job Accounting restriction

exceeded.

Cannot scan.

– Fax transmission is

prohibited by Job

Accounting. No further

operation is possible. Press

the OK key. The job is

canceled.

Check the setting for Job

Accounting.

Refer to the

machine’s

Operation

Guide.

The phone receiver is off the

hook. Hang Up.

Is the phone (commercially

available) connected to the

machine off the hook?

Hang up the handset. –

Contents

Main Safety Conventions in This Guide Symbols Contents Page Safety Information About this Operation Guide Power supply/Grounding the machine General Notice Legal Notice Trademark Information FCC PART 68 REQUIREMENTS 1 IMPORTANT SAFETY INSTRUCTIONS IMPORTANTES MESURES DE SECURITE 1 2 3 4 CANADIAN IC REQUIREMENTS Declarations to European Directives Technical regulations for terminal equipment Network Compatibility Declaration Introduction About This Guide Conventions in This Guide NOTE: CAUTION: Page Part Names and Functions 1-2 Operation Panel Part Names and Functions 1-3 Machine Document Processor Page 2 Preparation Before Use Selection of Telephone Line (Inch version only) Selection of Transmit Terminal Identification (TTI) 4 6 8 Setting the TTI information 8 10 11 12 Date and Time Entry 1 2 3 4 8 9 10 11 12 Connection to PBX (Europe only) Page Automatic Send 1 NOTE: 2 NOTE: 3 4 NOTE: b A FAX No. Entry: 5 6 7 FAX Automatic Reception 1 NOTE: 2 NOTE: Cancelling Communication Cancelling Memory Transmission (while originals are being scanned) Cancelling Memory Transmission (during communication) 2 4 Page Page Using the Address Book Registering a New Destination 2 4 6 15 16 17 18 19 20 21 22 Page Page 6 7 9 11 12 13 Page Selecting a Destination from the Address Book 1 2 4 5 7 8 Changing/Deleting Registration Contents 2 4 6 Page Using One-touch Keys Registering a New One-touch Key 1 2 4 Changing/Deleting Registration Contents 1 2 4 5 Dialing the Same Receiving System (Redial) Automatic Redial Manual Redial (Recall) 1 2 4 FAX Operation (Advanced) Delayed Transmission NOTE: 3 4 6 8 10 Checking Scheduled Job 2 4 8 Broadcast Transmission NOTE: 3 NOTE: 4 Standby Transmission Interrupt Send Chain Dial 3 4 5 6 Manual Send 2 3 4 NOTE: 5 1 2 Manual Reception NOTE: 1 2 3 4 5 1 4 Remote Switch Function Page Printing/Forwarding Received Documents (Memory Forwarding) Type of Forwarding Destination and Forwarding Requirements Page 12 NOTE: Page Page Page Page 11 12 Page Page Page Page Sub Address Communication Sub Address Communication NOTE: Sub Address Sub Address Transmission 3 4 5 Sub Address: 6 7 Sub Address Box Function Page Page Page Page Program Dial Polling Communication Polling Transmission NOTE: Page Page 9 Page 2 NOTE: 3 Page Page Page Account Management NOTE: Page Page Logging in when Job Accounting has been Enabled 1 2 Other Convenient Functions Original Size Selection 1-sided / 2-sided Selection Original Orientation Selection of Original Image Page Various Tools for Checking Transmission Results and Registration Status Checking FAX Job History Displaying Job Log Screen 2 4 6 Page Printing Administrative Reports FAX RX Result Reports 2 4 6 8 Activity Report 4 5 6 Page Page Reporting FAX Receipt Result by E-mail NOTE: Page 6 Setup and Registration FAX/TEL Auto Switch Reception NOTE: 1 NOTE: 2 NOTE: FAX/Answering Machine Auto Switch Reception NOTE: 1 NOTE: 2 NOTE: Rings Volume Adjustment Retry Times Receiving Mode Reception Date/Time Media Type for Print Output 8 10 11 12 14 15 16 DRD Reception NOTE: 2 1 NOTE: Page Transmission Restriction NOTE: Registering Permit FAX No. 6 9 11 13 Changing and Deleting Permit FAX No. 1 2 4 5 Registering Reject FAX No. 6 9 11 13 Changing and Deleting Reject FAX No. 1 2 4 5 Registering Permit ID No. 6 9 11 13 Changing and Deleting Permit ID No. 1 2 4 5 Page Encryption NOTE: Page Confirming and Deleting Registration Contents of Encryption Key 1 2 4 5 Operation at the Sending System 1 2 3 4 5 6 7 Page 11 13 Duplex Print Output 2 in 1 Reception Print all at once [Batch Print] Select Key Set Remote Diagnostics Prohibiting FAX Printing at Specified Times (Unusable Time) Page Page What is Network FAX? Flow of Network FAX Sending Flow of Network FAX Receiving NOTE: Setup Flow of Setup NOTE: Network FAX Driver Operation Guide 1 Page Page Indicators During Sending/Receiving Operation Precautions When Turning Power OFF CAUTION: Error Messages NOTE: 4-33 4-2 Troubleshooting I Is Communication error displayed? I Page Character Entry Method Keys Used Selecting Type of Characters File name input: Entering Characters Page Specifications (Fax function) NOTE: Menu List Continued on next page Continued from previous page Received FAX Sizes and Paper Priority (Inch Model) NOTE: Received FAX Sizes and Paper Priority (Metric Model) NOTE: Error Code List NOTE: 1 2 Page Page Index Numerics A B C J L M N O S T U V