Troubleshooting

Message

Corrective Action

Close mailbox cover

Close the cover of the optional mail box.

Close top cover

Close the top cover.

Duplex disabled Press GO

You attempted to print with a paper size and paper type that cannot be used for duplex printing. Press [GO] to print onto one-side of the paper only.

 

The e-MPS job cannot be stored because the RAM disk is disabled, the RAM disk size is

e-MPS not stored

insufficient, a hard disk is not installed, or the hard disk is full. Press [GO] to print an error

Press GO

report.

 

 

 

Turn the power switch off and then back on again. If this message still remains, turn the

Error power off

power switch off, and contact your service representative or authorized service center.

F###

 

 

 

 

You have attempted to print a job that is not contained in the specified virtual mailbox, or the

File not found

specified virtual mailbox is not found.

Press GO

If Auto Error Clear is set to On, printing will automatically resume after a preset period of time.

 

Finisher path error

The optional document finisher is not installed correctly. Install it correctly.

 

The finisher tray is full. When removing the paper, printing will be resumed. ## indicates the

Finisher tray ##

tray number.

paper full

 

 

 

 

The folding tray has become full. You must remove all printed pages from the folding tray.

Folding tray

When the printer senses that the folding tray is empty again, it will continue printing into the

paper full

folding tray.

 

 

 

The hard disk installed in the printer is not formatted, and therefore cannot be read or written.

Format error

To format the hard disk, follow the procedure in the Installation Guide of the hard disk.

Hard disk

 

 

 

 

The memory card inserted in the printer is not formatted, and therefore cannot be read or

Format error

written.

Memory card

 

 

 

 

A hard disk error has occurred. Look at the error code given in place of ## and refer to

Hard disk err ##

Storage Error Codes on page 4-10. To ignore the hard disk error, press [GO].

Press GO

 

 

 

 

This message is displayed when you attempt to use the printer’s operation panel to change

I/F occupied

the environmental settings on the interface from which data are presently being received.

 

 

 

 

ID error

The user ID entered for a private job, or a stored job is not correct. Check the user ID that you specified on the printer driver.

 

The hard disk or the network interface card has been installed in the wrong slot. Turn off the

Incorrect slot

printer and reinstall the hard disk or the network interface card in the correct slot.

Please reinstall

 

 

 

 

You have inserted the wrong memory card when the Insert again message was

Insert the same

displayed. Remove the wrong memory card from the printer’s memory card slot and insert the

Memory card

correct memory card. The printer again reads it from the beginning of the data.

 

 

 

Replace the Maintenance Kit A or B which is displayed on the message display. Replacement

Install MK

of the maintenance kit is necessary at every 300,000 images of printing and requires

[#]

professional servicing. # indicates A or B. Contact your service technician.

 

 

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Kyocera FS-C8100DN manual Close mailbox cover