Troubleshooting
Message |
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| Corrective Action | |
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| Current print processing cannot continue because a KPDL error which is categorized by ##. | |
KPDL error | ## |
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| To print out an error report, display > Print KPDL err(s) from the menu system, and | |||
Press GO |
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| select On. Press [GO] to resume printing. You can abandon printing by pressing [Cancel]. | ||
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| If Auto Error Clear is set to On, printing will automatically resume after a preset period of time. | |
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| * The paper cassette matching the paper size and paper type of the print job is empty. Load | ||
Load Cassette # | ||||
| paper into the paper cassette as displayed in place of #. Press [GO] to resume printing. | |||
(A4)/(PLAIN) |
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| If you want to print from a different paper source, press S or T to display Use | ||
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| alternative and you can change the source for paper feeding. After selecting a paper | |
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| source and pressing [Menu], Paper Handling > appears. By pressing the S, the paper | |
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| type settings menu appears. After setting the correct paper type, press [OK] and printing | |
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| starts. | |
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| * | There is no paper cassette installed in the printer that matches the paper size and paper type | |
Load MP Tray |
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| of the print job. Set paper in the MP tray. Press [GO] to resume printing. (Note that feeding | |||
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(A4)/(PLAIN) |
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| the paper having a paper size which does not match the current paper size from the MP tray | |
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| can cause paper jam.) | |
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| If you want to print from a different paper source, press S or T to display Use | |
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| alternative and you can change the source for paper feeding. After selecting a paper | |
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| source and pressing [Menu], Paper Handling > appears. By pressing the S, the paper | |
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| type settings menu appears. After setting the correct paper type, press [OK] and printing | |
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| starts. | |
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| The mailbox tray is full. When removing the paper, printing will be resumed. ## indicates the | |
Mailbox tray | ## |
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| tray number. | |||
paper full |
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| The memory card is accidentally removed from the printer’s memory card slot during reading. | |
Memory card err |
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| If you continue reading the memory card, insert the same memory card into the slot again. | |||
Insert again |
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| The printer again reads it from the beginning of the data. | |
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| Also refer to Insert the same Memory card on page | |
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| The total amount of data received by the printer exceeds the printer’s internal memory. Try | |
Memory overflow |
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| adding more memory. Press [GO] to resume printing. You can abandon printing by pressing | |||
Press GO |
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| [Cancel]. | |
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| If Auto Error Clear is set to On, printing will automatically resume after a preset period of time. | |
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| A memory card error has occurred. Look at the error code given in place of ## and refer to | |
MemoryCard err## |
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| Storage Error Codes on page | |||
Press GO |
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| The punch unit chad box of the document finisher is not installed correctly. Install it correctly. | |
Missing |
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chad box |
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| The folding tray of the optional booklet folder is not installed correctly. Install the folding tray | |
Missing |
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| correctly. | ||
folding tray |
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| The folding unit of the optional booklet folder is not installed correctly. Install the folding unit | |
Missing |
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folding unit |
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| Multiple copies cannot be printed because the RAM disk is disabled or the hard disk is not | |
No multi copies |
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| installed. Press [GO] to print an error report. | |||
Press GO |
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| A paper jam has occurred. The location of the paper jam is indicated in place of the #’s. For | |
Paper jam |
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| details, refer to Clearing Paper Jams on page | ||
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